Workday Payroll Support Specialist

  • location: Irving, TX
  • type: Permanent
  • salary: $70,000 - $85,000 per year
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job description

Workday Payroll Support Specialist

job summary:
A leading technology company in Irving is in need of several Payroll Support Specialists with Workday experience. If you a re a subject matter expert (SME) with Workday and have a strong working knowledge of Payroll then this a great opportunity to apply your craft! Apply today to be considered!

 
location: Irving, Texas
job type: Permanent
salary: $70,000 - 85,000 per year
work hours: 8-5
education: Associate's degree
experience: 4 Years
 
responsibilities:
  • Act as a technical resource with respect to systems, processes, procedures and compliance.
  • Work with customers and employees to identify Workday and other system issues and advise on the solution.
  • Provide frontline support to processors and specialists on complex configuration and service related questions and issues.
  • Participate in identification of root cause of Service issues and programs to prevent customer impact.
  • Provide monthly training support on Workday, internal systems and product/customer issues.
  • Proactively seek out problematic processes, procedures, and technical issues and assist in creating/implementing innovative solutions.
  • Assist company in complying with regulations and payment processing in order to limit potential financial exposure to customers and company.
  • Responsible for the testing of new system functionalities whether due to internal software developments or Workday Update releases.
  • Give input to management and participate in the decision making process regarding department goals, objectives, and processes.
  • Create, author, review, train and revise process documentation and content by obtaining feedback on processes and procedures and collaborating with business partners.
  • Prepare reports and properly utilize the report and trending data to increase quality and gain efficiencies.
  • Ensure new customer Workday and internal system configuration is in accordance to company standards, prior to first payroll
 
qualifications:
  • Associates degree or higher preferred (or experience equivalent)
  • CPP and Workday Payroll Certification required within 12 months of employment
  • General understanding of Tax requirements
  • Solid knowledge of Garnishment regulations and requirements
  • 5+ years experience as a HRIS and/or Payroll Analyst
  • 5+ years Workday experience preferred
  • Customer Service Experience
  • Proficient in MS Word, Excel, & PowerPoint
  • Preferable Payroll Outsourcing Experience
 
skills: Workday
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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