Bank Customer Service Representative

  • location: Providence, RI
  • type: Contract
  • salary: $15 - $17 per hour
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job description

Bank Customer Service Representative

job summary:
This department handles incoming calls regarding Consumer Credit Cards. This contract will be throughout a peak processing time period for this dept. The contractor will be responsible for answering incoming calls regarding consumer credit card online access.

 
location: Providence, Rhode Island
job type: Contract
salary: $15 - 17 per hour
work hours: 8 to 5
education: Bachelor's degree
experience: 0 Years
 
responsibilities:
Duties and Responsibilities

  • This is a call center position with a call volume between 30-50 calls per day.
  • Candidates must have excellent communication skills and be prepared to work in a fast paced environment.
  • The position will require someone who can problem solve, troubleshoot, and think through a problem.
 
qualifications:
Required Qualifications

  • Previous customer service, call center, financial, or banking experience a plus.
  • Excellent communication skills.
  • Ability to work in a fast paced environment with high volume.
  • Desire to meet and exceed customer service objectives and goals.
  • Confidence and conviction in the product base to advise clients on a resolution that will meet their needs.
  • Positive attitude and high energy level.
  • Ability to think outside of the box, a "can-do" spirit.
  • Team player, able to work with minimal supervision and can adapt and learn new concepts quickly.
For immediate consideration, please email a resume in word format to brittany.ela@randstadusa.com

 
skills: Administration, Customer Service
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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