Trust Administrator

  • location: Wilmington, DE
  • type: Permanent
  • salary: $55,000 - $65,000 per year
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job description

Trust Administrator

job summary:
The primary responsibility of the Trust Administrator is to work with and provide direct support to the Trust Officers and trust account relationships.

location: Wilmington, Delaware
job type: Permanent
salary: $55,000 - 65,000 per year
work hours: 9 to 5
education: Bachelor's degree
experience: 3 Years
Primary responsibilities of this position include:

  • Manage trust contributions - checks, wires & ACHs. Determine proper receipt to income and or principal.
  • Process daily ad hoc distributions.
  • Review daily transaction report for errors and monitor account activity.
  • Prepare & submit discretionary requests of income & principal. Follow up with client(s)
  • Enter distribution and statement requests/changes.
  • Coordinate new account opening process and prepare documentation.

    • Prepare contracts, mail & track to completion.
    • Apply for trust tax identification numbers as needed.
    • Prepare delegation of investment authority, track to completion and properly document.
    • Coordinate receipt of new account assets, manage with transferring institution, ensure proper lots, tax basis and acquisition dates input into
    • Ensure proper documentation & valuation of any closely held business interest.
    • Prepare & mail required Pennsylvania Uniform Trust Act notices. Follow up to any responses as required.
    • Coordinate tax information with vendor and follow up with other institution to obtain proper documentation.
    • Set up beneficiary payments and statements.
  • Coordinate account terminations.

    • Monitor preparation of receipt & release/family settlement agreements, mail to interested parties and track to completion.
    • Manage accounting preparation process, coordinate gathering of information/statements in storage, track completion of draft, oversee any correction/changes, coordinate any updates and obtain information as necessary.
    • Pay account preparation fees and trust counsel fee.
  • Work with Officer colleagues as part of a team to ensure cohesive management of the trust accounts.
  • Communicating in person, by phone or email directly with clients and the client's advisors and other professionals.
  • Attend client relationship review meetings as necessary.

  • BA or BS undergraduate degree is preferred.
  • 2 - 3 years' experience in trust administration or working in financial services preferred. Attendance or certification from a trust school is a plus.
  • Excellent oral and written communications skills are required. Must be skilled at dealing with clients via the telephone and projecting the right kind of "customer satisfaction" image that clients expect \
  • Exceptional customer relations and interpersonal skills are required.
  • Must be well organized, accurate in compiling financial data and very attentive to detail. Must have the ability to multi-task.
  • Must have an outgoing personality; someone who can work easily in a team oriented culture and who has a strong understanding of teamwork and delegation.
  • Must project a professional image at all times, be highly articulate and be able to engender confidence and trust in others.
  • Must have a strong desire to cultivate, nurture and maintain relationships with clients and be service oriented.
skills: Pension and Trusts
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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