Program Manager

  • location: Sunnyvale, CA
  • type: Contract
  • salary: $60 per hour
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job description

Program Manager

job summary:
Position Description

This role is essential to the success of Company's efforts to better serve the next billion users (NBU), supporting product, research, marketing, and sales teams to build and monetize more usable products for the NBU. Our team facilitates cross functional Product Area (xPA) collaboration in support of NBU user needs, develops & shares NBU market insights, and drives accountability for xPA NBU goals. We are a small and scrappy team that moves quickly. We prioritize getting things done, building strong relationships, airtight project management, and polished communications.

As an xPA NBU Program Manager, you will support New hires in building for the NBU by ushering complex, multi-disciplinary programs through their entire lifecycle - managing timelines, identifying risks, and clearly communicating goals and impact to stakeholders. These programs will span offices, time zones and hemispheres; you will keep the players coordinated, ensure progress, and meet deadlines. You will provide operational support to ensure the programs are a success.

Top Daily Responsibilities

1.Activating New Hires: Support the NBU team to increase Company-wide exposure to knowledge, playbooks, and tools for building for the NBU, partnering with xFN teams as required.

2.Internal comms: Lead cross-PA comms program to engage New hires with content that educates, inspires, and prepares them to build better products for the NBU, while managing Company's various cross-PA NBU interest groups.

3. Flagship events: Lead planning and operational execution for cross-PA summits, all-hands, and town halls to help product, research, sales, and marketing teams better collaborate in building for the NBU.

Additional Responsibilities

1.Country-product partnership: Liaise with country sales and marketing teams to build business cases for prioritizing NBU markets, and execute programs that educate product teams about local user needs

2.Reporting:

*Consolidate cross-PA NBU product roadmaps and provide Company-wide visibility

*Standardize reporting on headroom in NBU markets to support country prioritization

3.Manage quarterly OKR scoring and annual OKR setting

4.Support processes to track Company-wide impact of NBU-xPA team's efforts

Minimum Qualifications

*BA/BS degree or equivalent practical experience.

*3-5 years of professional experience with program management OR strategy consulting

*Excellent communication and interpersonal skills, with the ability to be personable yet persistent

*Demonstrated ability to manage multiple tasks with shifting priorities and varying deadlines

*Proven experience working with cross-functional teams

Nice to have qualifications

*5+ years of professional experience

*Program management credentials (e.g., PMP, CAPM)

*Experience working in emerging markets

*Aptitude for strategic thinking and a focus on quantitative impacts

*Self-starter with a team-oriented work style.

Skill/Experience/Education

Mandatory

  • BA/BS degree or equivalent practical experience.
  • 3-5 years of professional experience with program management OR strategy consulting Excellent communication and interpersonal skills, with the ability to be personable yet persistent
  • Demonstrated ability to manage multiple tasks with shifting priorities and varying deadlines
  • Proven experience working with cross-functional teams
Desired

  • 5+ years of professional experience Program management credentials (e.g., PMP, CAPM)
  • Experience working in emerging markets
  • Aptitude for strategic thinking and a focus on quantitative impacts
  • Self-starter with a team-oriented work style.
Skill Matrix



Skill Name

Level (1-5, 5 being the highest)

1 2 3 4 5

Years

Mandatory(Yes/No)

Description





Program Management



4-5 Years

Yes







Communications



0-3 Years

No







Powerpoint or Google Slides



0-3 Years

No







Excel or Google Sheets



0-3 Years

No







SQL



0-3 Years

No



 
location: Sunnyvale, California
job type: Contract
work hours: 8 to 5
education: Bachelor's degree
experience: 5 Years
 
responsibilities:
Position DescriptionThis role is essential to the success of Company's efforts to better serve the next billion users (NBU), supporting product, research, marketing, and sales teams to build and monetize more usable products for the NBU. Our team facilitates cross functional Product Area (xPA) collaboration in support of NBU user needs, develops & shares NBU market insights, and drives accountability for xPA NBU goals. We are a small and scrappy team that moves quickly. We prioritize getting things done, building strong relationships, airtight project management, and polished communications.

As an xPA NBU Program Manager, you will support New hires in building for the NBU by ushering complex, multi-disciplinary programs through their entire lifecycle - managing timelines, identifying risks, and clearly communicating goals and impact to stakeholders. These programs will span offices, time zones and hemispheres; you will keep the players coordinated, ensure progress, and meet deadlines. You will provide operational support to ensure the programs are a success.

Top Daily Responsibilities

1.Activating New Hires: Support the NBU team to increase Company-wide exposure to knowledge, playbooks, and tools for building for the NBU, partnering with xFN teams as required.

2.Internal comms: Lead cross-PA comms program to engage New hires with content that educates, inspires, and prepares them to build better products for the NBU, while managing Company's various cross-PA NBU interest groups.

3. Flagship events: Lead planning and operational execution for cross-PA summits, all-hands, and town halls to help product, research, sales, and marketing teams better collaborate in building for the NBU.

Additional Responsibilities

1.Country-product partnership: Liaise with country sales and marketing teams to build business cases for prioritizing NBU markets, and execute programs that educate product teams about local user needs

2.Reporting:

*Consolidate cross-PA NBU product roadmaps and provide Company-wide visibility

*Standardize reporting on headroom in NBU markets to support country prioritization

3.Manage quarterly OKR scoring and annual OKR setting

4.Support processes to track Company-wide impact of NBU-xPA team's efforts

Minimum Qualifications

*BA/BS degree or equivalent practical experience.

*3-5 years of professional experience with program management OR strategy consulting

*Excellent communication and interpersonal skills, with the ability to be personable yet persistent

*Demonstrated ability to manage multiple tasks with shifting priorities and varying deadlines

*Proven experience working with cross-functional teams

 
qualifications:
Nice to have qualifications

*5+ years of professional experience

*Program management credentials (e.g., PMP, CAPM)

*Experience working in emerging markets

*Aptitude for strategic thinking and a focus on quantitative impacts

*Self-starter with a team-oriented work style.

Skill/Experience/Education

Mandatory

  • BA/BS degree or equivalent practical experience.
  • 3-5 years of professional experience with program management OR strategy consulting Excellent communication and interpersonal skills, with the ability to be personable yet persistent
  • Demonstrated ability to manage multiple tasks with shifting priorities and varying deadlines
  • Proven experience working with cross-functional teams
Desired

  • 5+ years of professional experience Program management credentials (e.g., PMP, CAPM)
  • Experience working in emerging markets
  • Aptitude for strategic thinking and a focus on quantitative impacts
  • Self-starter with a team-oriented work style.
Skill Matrix



Skill Name

Level (1-5, 5 being the highest)

1 2 3 4 5

Years

Mandatory(Yes/No)

Description





Program Management



4-5 Years

Yes







Communications



0-3 Years

No







Powerpoint or Google Slides



0-3 Years

No







Excel or Google Sheets



0-3 Years

No







SQL



0-3 Years

No



 
skills: Other
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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