Collections Specialist

  • location: Atlanta, GA
  • type: Contract
  • salary: $18 per hour
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job description

Collections Specialist

job summary:
Description:

Our client is looking for collections Specialist

2 shifts

1. Mid shift from 11am - 7pm

2. Night shift 5pm - 1 am

Summary: The main function of a collections specialist is to locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. A typical collections specialist is responsible for receiving payment, preparing statements to credit department if customer doesn't respond, and keeping records of collection.

Job Responsibilities: Receive payments and post amounts paid to customer accounts. Locate and monitor overdue accounts. Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, services, or credit contracts. Persuade customers to pay amounts due on credit accounts, damage claims or non-payable checks, or to return merchandise. Arrange for debt repayment or establish repayment schedules, based on customers financial situations.

 
location: Atlanta, Georgia
job type: Contract
work hours: 5pm to 1am,11 to 7
education: High School
experience: 1 Years
 
responsibilities:
Job Responsibilities: Receive payments and post amounts paid to customer accounts. Locate and monitor overdue accounts. Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, services, or credit contracts. Persuade customers to pay amounts due on credit accounts, damage claims or non-payable checks, or to return merchandise. Arrange for debt repayment or establish repayment schedules, based on customers financial situations.

 
qualifications:
Skills: Verbal and written communication skills, customer service and negotiation skills. Ability to work independently and manage one's time. Ability to accurately document and record customer/client information. Knowledge of federal, state, and company policies, procedures and regulations as related to collections. Previous experience with computer applications, such as Microsoft Word, and any other related collections software a plus.

Education/Experience: High school diploma or GED required. Entry to 2 years of financial and/or customer service experience required.

 
skills: Fund Accounting, Customer Service
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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