Resolutions Analyst

  • location: Orlando, FL
  • type: Contract
  • salary: $30 - $33 per hour
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job description

Resolutions Analyst

job summary:

Reputable financial services company in Orlando is hiring Client Services Professionals to support research and analysis, assisting with Process improvement and root cause operational mapping. The ideal candidate will have a combination of customer service and analytical skills and experience. Outstanding contract to hire opportunity available ASAP.

location: Orlando, Florida
job type: Contract
salary: $30 - 33 per hour
work hours: 9 to 5
education: High School
experience: 3 Years
  • Takes customer service approach to resolving disputes
  • Researches and resolves escalations
  • Identifies trends and patterns associated with customer concerns
  • Risk analysis and reporting
  • Responsible for managing a pipeline of work from assignment to completion
  • Bachelor's degree preferred
  • Proficiency with Microsoft Office Suite with an emphasis on Excel (Pivot Tables & VLOOKUPS)
  • Banking or financial services experience preferred
  • Prior case/portfolio management experience desired
Please apply below or email Resume directly to Kaylea Kowalski - Staffing Manager - at

skills: Budgeting, Analysis - Sales
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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