Logistics Specialist

  • location: Southfield, MI
  • type: Contract
  • salary: $25 per hour
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job description

Logistics Specialist

job summary:
We look for employees who like a challenge and can communicate effectively in all situations. As the Logistics Specialist you will deliver exceptional service to our customers and drivers before, during and after the call. Are you ready to put your skills to work for a rapidly growing company? Become a part of our dynamic team and we'll help you build a career you can be proud of.

What you'll do on a typical day:

  • Monitor and track pickups and deliveries, and notify customers of any deviation from the run schedule
  • Answer incoming driver and customer calls/emails, and take care of their needs
  • Call and get updates from drivers/carriers and input accurate information into the dispatch system
  • Communicate any issues with customers/drivers
  • Monitor and update all Active Run problems
To be successful at , it'd be great if you have:

  • High school diploma or equivalent
  • Experience dealing with high phone volume in a deadline-driven environment
  • Strong driver and customer interaction experience
  • Experience with Microsoft Office
  • Excellent phone communication skills
  • Knowledge of the transportation industry
  • Strong organizational and time management skills, including multitasking and managing customer expectations in a fast-paced environment
 
location: Southfield, Michigan
job type: Contract
work hours: 8 to 5
education: Bachelor's degree
experience: 2 Years
 
responsibilities:
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

  • Monitor and track pickups and deliveries, and notify customers of any deviation from the run schedule
  • Answer incoming driver and customer calls/emails, and take care of their needs
  • Call and get updates from drivers/carriers and input accurate information into the dispatch system
  • Communicate any issues with customers/drivers
  • Monitor and update all Active Run problems
 
qualifications:
To be successful at , it'd be great if you have:

  • High school diploma or equivalent
  • Experience dealing with high phone volume in a deadline-driven environment
  • Strong driver and customer interaction experience
  • Experience with Microsoft Office
  • Excellent phone communication skills
  • Knowledge of the transportation industry
  • Strong organizational and time management skills, including multitasking and managing customer expectations in a fast-paced environment
 
skills: Other
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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