Accounts Receivable Manager

  • location: Irving, TX
  • type: Permanent
  • salary: $65,000 - $70,000 per year
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job description

Accounts Receivable Manager

job summary:
A Fortune 10 healthcare company is seeking an Accounts Receivable/Collections Manager to join their team!

The Collection Manager is responsible for leading the daily work of the team by maintaining service level targets, KPI's and ensuring collection of past due receivables in a timely manner to reduce financial risk and deliver cash flow improvement.

This Manager will be accountable for taking an end to end process approach, collaborating with cross-functional departments and customers at various levels to solve complex problems and payment application issues. A strong customer service mindset is required for success. The role will require strong analytical skills and the ability to design and implement new policies and practices to support the business and new technologies.

location: Irving, Texas
job type: Permanent
salary: $65,000 - 70,000 per year
work hours: 8 to 5
education: Bachelor's degree
experience: 7 Years
  • Team Leadership
  • Establish and maintain financial targets, KPI's and past due receivable balances
  • Monitors the performance success of collectors by overseeing the performance management process, holding employees accountable for meeting their goals and disciplining employees as necessary
  • Manage collection employees' workload, changes in priorities, aging and allowance for bad debt analysis
  • Collaborate with A/R leadership team on collection activities to ensure the risk of bad debt is minimized
  • Assure compliance with Corporate and Regional policies and have ability to set new policies where needed - Establish team and individual performance objectives
  • Prepare and deliver performance appraisals for team members
  • Build a team with analytical and process expertise, hyper-focused on customer service excellence
  • Motivate and mentor staff with a focus on development, education and coaching of team members Collection Management
  • Serve as the key point of contact for Commercial Leadership as it relates to collections management and customer payment term compliance
  • Strategically reviews collection reports and key metrics with an emphasis on trend analysis to uncover strengths and weaknesses of collection efforts
  • Interface with the sales, service, operations to handle billing inquiries and issues
  • Responsible for input into Working Capital meeting monthly, quarterly and annual budgets and goals; forecasting of cash collections using collections data
  • Assist team and customers in the final resolution of escalated customer collection issues partnering closely with Commercial, Legal and Accounting teams
  • Release orders on credit hold in accordance with company policies
  • Propose account write-offs (bad debt, freight dispute, etc) - Work with Commercial, collection agencies and Legal to resolve problematic accounts
  • Assist with bankrupt accounts to assure proper bankruptcy procedure is followed locally
  • Assist with quarterly internal SOX audits as needed Change Management and Project Leadership
  • Strive for continuous improvement in the management of the team, systems, and all associated processes
  • Participate as an SME on strategic, cross organizational projects (process and technology)
  • Lead small to mid-sized cross organizational projects - Identify process improvement opportunities and lead related change implementation
  • Develop and continually enhance internal policies related to collection management
  • Serve as a change leader for end to end process improvement and implementation of Shared Service best practices
  • BS/BBA, Accounting or other business-related field
  • Minimum of ten years relevant, applicable and transferable experience in a corporate environment or equivalent; Minimum seven years managing direct reports
  • Knowledge of transactional processes and systems
  • Ability to adapt to constantly changing environments & priorities
  • Strong negotiation & problem-solving skills
  • Significant attention to detail
  • Strong analytical capabilities
  • Excellent communicator with exceptional interpersonal and customer service skills
  • Team player willing to help others through training, mentoring, and motivating staff to achieve Department and Company goals
  • Ability to handle confidential and sensitive information Technical Experience:
  • Exposure accounts receivable systems or large ERP, a plus
  • Strong working knowledge of Microsoft Excel, PowerPoint, Word and Outlook
For immediate consideration, please apply today!

skills: Account Reconciliation, Credit & Collections, Commercial Collections, A/R Supv/Mgmt Responsibility
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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