Credit and Collections Specialist

  • location: Charlotte, NC
  • type: Contract
  • salary: $16 - $19 per hour
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job description

Credit and Collections Specialist

job summary:
Randstad Professionals is looking for a Credit and Collections Specialist.

 
location: Charlotte, North Carolina
job type: Contract
salary: $16 - 19 per hour
work hours: 9 to 5
education: Associate's degree
experience: 3 Years
 
responsibilities:
  • Perform outbound reminder calls regarding past due invoices, and upholding our value system following operational procedures.
  • Communicates to resolve invoice and payment concerns.
  • Generates bi-weekly invoices and distribute invoices through our billing system.
  • Provides standard available special payment plans as needed.
  • Processes and applies pre-pay credits to debited invoice amounts; ensure full understanding of account to ensure the best possible service to resolving invoices.
  • Processes and applies credit card payments processes standard system protocols; adhering to all security functions.
  • Minimize invoices past due of 90 days through collections activities, preventing the next step in collections activities..
  • Assists the Billing and Insurance Team with changes and adjustment accounts as needed.
  • Maintains company regulatory compliance and participates in regulatory training.
  • Assist the billing and insurance team with special projects and other related duties as needed.
 
qualifications:
  • High School Diploma or equivalent
  • 3+ years' prior related experience with outbound calling or billing collections in a caring environment.
  • Prior AR systems experience a plus
  • Highly proficient computer literacy, including: MS Office, with a particular emphasis on Excel, Word, and Outlook.
  • Demonstrated analytical and follow up skills
  • Excellent oral, written and interpersonal communication skills
  • Self-starter, comfortable working in fast-paced environment
  • Team player, in a Team environment, with exceptional customer service orientation
 
skills: A/R Review
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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