B2B Collection Analyst

  • location: Pompano Beach, FL
  • type: Contract
  • salary: $20 - $24 per hour
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job description

B2B Collection Analyst

job summary:
Immediate Need!! MUST have B2B (business to business) collections experience AND recent Quickbooks experience!!!

Our client is a leading provider of specialist products for several different niche industries that will manage an AR Portfolio consisting of low to high dollar, high volume and fast paced B2B collections. The AR/Collections Specialist primary responsibilities include inbound/outbound calls to customers, processing of credit card payments, and resolving account discrepancies.

 
location: Pompano Beach, Florida
job type: Contract
salary: $20 - 24 per hour
work hours: 9 to 5
education: Unknown
experience: 3 Years
 
responsibilities:
Collections Analyst daily duties will include:

  • Communicate with internal and external customers to obtain payment on past due balances by phone and email
  • Investigate/resolve account discrepancies in coordination with customers and internal departments
  • Performs credit management duties such as processing credit card payments, processing and reviewing account adjustments, processing refunds, and a monthly review of accounts that will be blocked for non-payment
  • Responsible for reducing AR Portfolio past due account balances
  • Conduct daily review of orders pending release
  • Document any communications with internal and external customers on the account
  • Provide inbound call support to internal and external customers
 
qualifications:
Collection Analyst Job Requirements:

  • Bachelors' Degree is a plus
  • 3+ years of B2B collections experience
  • Quickbooks experience is a MUST
  • Strong Oral and written communication skills
  • Excellent negotiation and problem solving skills
  • Knowledge and understanding of standard collection procedures
  • Intermediate-Advanced Excel experience
 
skills: Commercial Collections
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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