Bilingual Call Center Specialist

  • location: San Antonio, TX
  • type: Contract
  • salary: $15 per hour
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job description

Bilingual Call Center Specialist

job summary:
Do you enjoy helping people over the phone? How would you feel to work for one of the largest banking providers in your area? One of the Largest Banks in the US is hiring Bilingual Home Mortgage Professionals to join the team.

If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this is perfect for you!

To be considered, please register and complete the assessment via the link below.

Duration: 6 Months (Temp-to-Perm Opportunity)

Pay: $15.00

Shift: 1st shift business hours 7am-8pm Monday-Saturday

Training shift: Typically 8 weeks 8am-5pm M-F

Location: Wiseman Blvd, 4100-San Antonio, TX 78251

To be considered, please register and complete the assessment via the link below. Reply to this email with an updated copy of your resume after the assessment has been completed.

https://assess.shlonline.com/default?action=url&key=e51c7b68ca23e2

 
location: San Antonio, Texas
job type: Contract
work hours: 8 to 5
education: High School
experience: 2 Years
 
responsibilities:
Provide excellent customer service over the phone while improving customer loyalty.

Handle 2 types of Escrow calls:

Payment calls

Typical calls are how to make a payment or why did my payment go up or down?

Can you waive my late fee?

Why didn't my payment process?

Payoff calls

How to go about paying off my loan?

Has my payoff posted or gone through?

Might also take calls regarding: taxes, insurance, and explanation

Why have my taxes gone up?

How to I provide insurance information for my loan?

What will be my new rate with my tax increases?

 
qualifications:
To be considered, please register and complete the assessment via the link below. Email an updated copy of your resume after the assessment has been completed to Eric.Buchanan@RandstadUSA.com

https://assess.shlonline.com/default?action=url&key=e51c7b68ca23e2

 
skills: $0-50 million
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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