Collections Specialist

  • location: North Richland Hills, TX
  • type: Contract
  • salary: $20 per hour
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job description

Collections Specialist

job summary:
We are seeking an experienced Collections or Accounts Receivable Specialist who is eager to begin an exciting new position with one of our top clients!

In this role, your typical responsibilities will include:

  • Resolve escalated accounts that have been/will be placed for third-party collections - 35%
  • Audit all applicable documentation to ensure proper rates and matching - 20%
  • Maintain daily communication with customers and service centers - 15%
  • Manage Returned Item process and communication - 10%
  • Prepare all applicable internal/external documentation related to bankruptcy - 10%
  • Communicate with external bankruptcy legal counsel - 5%
  • Identify potential for process improvement - 5%
Qualified candidates must have 1-2 years of experience and be proficient at Microsoft Excel.

*An Associate's degree or higher is preferred, but is not required*

 
location: North Richland Hills, Texas
job type: Contract
work hours: 8 to 5
education: Bachelor's degree
experience: 1 Years
 
responsibilities:
  • Resolve escalated accounts that have been/will be placed for third-party collections - 35%
  • Audit all applicable documentation to ensure proper rates and matching - 20%
  • Maintain daily communication with customers and service centers - 15%
  • Manage Returned Item process and communication - 10%
  • Prepare all applicable internal/external documentation related to bankruptcy - 10%
  • Communicate with external bankruptcy legal counsel - 5%
  • Identify potential for process improvement - 5%

 
qualifications:
EDUCATION/EXPERIENCE:

  • Minimum Required Education: Associate Degree in Business, Accounting, or Finance or equivalent work experience
  • Minimum Required Experience: Two years business-to-business experience
  • Desirable Education/Experience:

    • Bachelor's Degree
    • Paralegal
    • 1-3 years of logistics or transportation experience
CERTIFICATES AND LICENSES (list special certifications/licenses that are required or desirable to perform this job) :

JOB RELATED COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

  • Analytical Skills -

    • Identifies and resolves problems
    • Demonstrates attention to detail
    • Understand bankruptcy laws, processes, and documentation
    • Dispute resolution, problem-solving, and negotiation
    • Performs analysis of data, processes, policies, procedures and/or systems
  • Communication Skills -

    • Writes clearly and informatively. Edits work for spelling and grammar
    • Presents organized and thorough information and data appropriate for intended audience
    • Utilizes variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures
  • Time Management Skills -

    • Demonstrates follow-up skills
    • Provides timely and professional support to all internal/external customers and vendors
    • Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame
  • Other -

    • Team-oriented. Consults with Team members and management as needed to complete assigned responsibilities
    • Excellent research skills
    • Works with minimal supervision
    • Maintains strict confidentiality
    • Must be able to work autonomous on projects and special assignments
    • Ability to work through disputes and provide recommendation to resolve
Technical Competencies

  • Basic Computer Skills -

    • Strong Fluency /Expert-level user of Windows applications
    • Quickly learns and achieves proficiency in new software applications, as needed
    • Demonstrates ability to create complex formulas in MS Excel
    • Knowledge of PACER
  • Other Technical / Computer Skills -

    • Knowledge of bankruptcy laws and processes
    • Thorough knowledge of internal company software applications applicable to position/business unit
    • Knowledge of Microsoft BI, GetPaid, Oracle, and Mainframe, preferred
    • Understands and is familiar with the most widely known and emerging tools, technologies and social applications
 
skills: A/R Review
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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