Credit and Collections Specialist

  • location: Boston, MA
  • type: Contract
  • salary: $20 - $27 per hour
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job description

Credit and Collections Specialist

job summary:






Randstad Professionals is actively recruiting for Credit and Collections Specialists for companies located in Boston, Marlborough and Lowell.



Compensation is negotiable depending on experience.






 
location: Boston, Massachusetts
job type: Contract
salary: $20 - 27 per hour
work hours: 8 to 5
education: No Degree Required
experience: 2 Years
 
responsibilities:




Essential Duties and Responsibilities

  • Process credit applications and set-up new customer accounts
  • Daily collection calls to be made on assigned accounts to meet established DSO and collection goals
  • To meet company objectives following established company policies, especially DSO and over 90 day percentage goals.
  • To manage assigned portfolio and achieve individual and/or company goals as set forth in the yearly forecasts.
  • Write up billing adjustments and follow-up for any disputes and/or claims made by customer - work with department managers & sales staff
  • Assist Credit Manager with credit inquiries made to company and provide credit references on customers
  • Provide appropriate waiver of lien for specific jobs
  • Complete and maintain associated records, documents, logs, and procedures manual for this position.
  • Maintains a neat and orderly desk and files to enable quick access of records.
  • To establish good relationships wit the rest of the company, with special emphasis on company unity.
  • To maintain the goodwill of the company's customers and potential customers.
Knowledge, Skills and Abilities

  • Strong communication and customer service skills via email, phone to a varying customer base
  • Must possess the capacity to function effectively in a demanding and time sensitive environment.
  • Excellent oral communication, problem solving skills and a creative thinker with focus on process improvement.
  • Ability to work independently in a fast paced environment
  • Demonstrated ability for problem resolution and strong negotiation skills
  • Able to work in a team environment with the focus on total company success
  • Proficient with Outlook, Word & Excel




 
qualifications:




Education and Experience

  • 2+ years in collection/credit position
To be considered for any Credit and Collections roles, please reach out to Sam Heller at 518-429-7300 or sam.heller@randstadusa.com.





 
skills: Credit & Collections, Consumer Collections
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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