Client Service

  • location: Chicago, IL
  • type: Contract
  • salary: $30 - $34 per hour
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job description

Client Service

job summary:
LARGE INVESTMENT BANK SEEKS ANALYST FOR F&O MIDDLE OFFICE

F&O Middle Office require a motivated, experienced individual at the Analyst level with proven client facing skills in the financial services industry to perform high-quality account management responsibilities for a number of key relationships in regards to their operational / post execution / strategic servicing requirements.

 
location: Chicago, Illinois
job type: Contract
salary: $30 - 34 per hour
work hours: 9 to 5
education: Bachelor's degree
experience: 3 Years
 
responsibilities:
  • Priority Relationship Account Management
  • Client Liaison
  • Product Expiration Management
  • Account Discrepancy Management (e.g. Trades, Commissions, Brokerage, etc)
  • Clearing Technology Support
  • Pro-Active / Strategic Approach to Client Account Management (including MIS analysis)
  • Comprehensive KYC Knowledge for Operations & Front Office Servicing Requirements of Priority Relationships
  • Client Education of Changes / Developments to the Regulatory Framework in the Derivatives Industry
  • Prospect Client Sales Meetings
 
qualifications:
  • Extensive F&O industry knowledge (Ideally minimum 3 years experience)
  • Proven skills in delivering a professional face to our clients and taking ownership of issues through to closure
  • Detailed F&O exchange / product knowledge for global markets across all asset classes
  • Experience in handling a client base consisting of Banks, Hedge Funds, Pension Funds, Insurance Companies, Asset Managers, Commodity Trading Advisors, Corporates, Utility Companies, Oil Companies & Food Companies.
  • Comprehensive understanding of physical delivery process for key Fixed Income, Currency, Equity & Commodity F&O products
  • Excellent interpersonal skills and be able to communicate across multiple aspects of the organization at various levels
  • Ability to identify process improvements that drive capacity, efficiency and control
  • Strong written and verbal communication skills
  • Ability to work accurately and effectively under pressure
  • Strong time management skills required to meet critical deadlines and prioritize
  • Strong PC & Industry application skills
 
skills: Bank Relations
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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