Logistics Coordinator

  • location: Clive, IA
  • type: Contract
  • salary: $18 per hour
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job description

Logistics Coordinator

job summary:
Be part of something big.

  • Perform 100+ inbound and outbound calls for loads to be picked up or delivered
  • Partner with Brokerage team members to deliver exceptional customer service, communicate any issues, verify load details and dispatch drivers
  • Perform 75+ check calls to drivers and carriers confirming on-time pick-up and delivery of shipments
  • Update account managers on any issues that arise throughout the life of loads and create solutions for those problems
  • Investigate product overage, shortage, and damage, and complete the appropriate documentation
  • Validate all load data prior to marking a load as delivered
  • Communicate tracking updates to customers and conduct customer service calls to identify other business unit needs
  • Verify order details and reference numbers are accurate and communicate that information to the drivers and carriers
At a minimum, you'll need:

  • High school diploma or equivalent
  • 6 months of related experience and/or training
  • Availability to work a flexible schedule including some weekends and holidays, if needed
It'd be great if you also have:

  • 1 year of related experience and/or training
  • Knowledge of the transportation industry
  • Ability to adapt to various work assignment changes
  • Excellent interpersonal skills; ability to get along with diverse personalities
  • Strong attention to detail and follow-up skills with ability to identify and resolve problems
  • Ability to establish and maintain effective, collaborative work relationships both internally and externally
 
location: Clive, Iowa
job type: Contract
work hours: 8 to 5
education: High School
experience: 1 Years
 
responsibilities:
Be part of something big.

  • Perform 100+ inbound and outbound calls for loads to be picked up or delivered
  • Partner with Brokerage team members to deliver exceptional customer service, communicate any issues, verify load details and dispatch drivers
  • Perform 75+ check calls to drivers and carriers confirming on-time pick-up and delivery of shipments
  • Update account managers on any issues that arise throughout the life of loads and create solutions for those problems
  • Investigate product overage, shortage, and damage, and complete the appropriate documentation
  • Validate all load data prior to marking a load as delivered
  • Communicate tracking updates to customers and conduct customer service calls to identify other business unit needs
  • Verify order details and reference numbers are accurate and communicate that information to the drivers and carriers
At a minimum, you'll need:

  • High school diploma or equivalent
  • 6 months of related experience and/or training
  • Availability to work a flexible schedule including some weekends and holidays, if needed
It'd be great if you also have:

  • 1 year of related experience and/or training
  • Knowledge of the transportation industry
  • Ability to adapt to various work assignment changes
  • Excellent interpersonal skills; ability to get along with diverse personalities
  • Strong attention to detail and follow-up skills with ability to identify and resolve problems
  • Ability to establish and maintain effective, collaborative work relationships both internally and externally
 
qualifications:
Be part of something big.

  • Perform 100+ inbound and outbound calls for loads to be picked up or delivered
  • Partner with Brokerage team members to deliver exceptional customer service, communicate any issues, verify load details and dispatch drivers
  • Perform 75+ check calls to drivers and carriers confirming on-time pick-up and delivery of shipments
  • Update account managers on any issues that arise throughout the life of loads and create solutions for those problems
  • Investigate product overage, shortage, and damage, and complete the appropriate documentation
  • Validate all load data prior to marking a load as delivered
  • Communicate tracking updates to customers and conduct customer service calls to identify other business unit needs
  • Verify order details and reference numbers are accurate and communicate that information to the drivers and carriers
At a minimum, you'll need:

  • High school diploma or equivalent
  • 6 months of related experience and/or training
  • Availability to work a flexible schedule including some weekends and holidays, if needed
It'd be great if you also have:

  • 1 year of related experience and/or training
  • Knowledge of the transportation industry
  • Ability to adapt to various work assignment changes
  • Excellent interpersonal skills; ability to get along with diverse personalities
  • Strong attention to detail and follow-up skills with ability to identify and resolve problems
  • Ability to establish and maintain effective, collaborative work relationships both internally and externally
 
skills: Excel
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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