Customer Care Specialist

  • location: North Richland Hills, TX
  • type: Contract
  • salary: $16 per hour
easy apply

job description

Customer Care Specialist

job summary:
Job Description:

What you'll do on a typical day:

  • Take ownership of customer needs and work internally on behalf of the customer
  • Identify the causes of problems and take appropriate resolution steps
  • Respond to customer inquiries promptly
  • Escalate issues appropriately
  • Enter data accurately for all customer interactions
What you need to succeed at Client:

At a minimum, you'll need:

  • 1 year of related work experience
  • Experience with Microsoft Office (Outlook, Word, PowerPoint and Excel), and other business-related applications
It'd be great if you also have:

  • High school diploma or equivalent
  • 3 years of customer service experience
  • 1 year of transportation industry experience
  • Availability to work a variety of shifts
  • Familiarity with CRM technology, e.g., Salesforce.com
  • Ability to identify and help implement continuous improvement solutions
  • Ability to understand instructions and pre-established guidelines to perform required tasks
 
location: North Richland Hills, Texas
job type: Contract
work hours: 8 to 5
education: High School
experience: 3 Years
 
responsibilities:
  • Take ownership of customer needs and work internally on behalf of the customer
  • Identify the causes of problems and take appropriate resolution steps
  • Respond to customer inquiries promptly
  • Escalate issues appropriately
  • Enter data accurately for all customer interactions
What you need to succeed at Client:

At a minimum, you'll need:

  • 1 year of related work experience
  • Experience with Microsoft Office (Outlook, Word, PowerPoint and Excel), and other business-related applications
 
qualifications:
  • High school diploma or equivalent
  • 3 years of customer service experience
  • 1 year of transportation industry experience
  • Availability to work a variety of shifts
  • Familiarity with CRM technology, e.g., Salesforce.com
  • Ability to identify and help implement continuous improvement solutions
  • Ability to understand instructions and pre-established guidelines to perform required tasks
 
skills: Customer Service
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs

    Intake Specialist

  • location: Fort Worth, TX
  • job type: Temp to Perm
  • salary: $10 per hour
  • date posted: 7/31/2020

    Intake Specialist

  • location: Fort Worth, TX
  • job type: Temp to Perm
  • salary: $9.50 - $10 per hour
  • date posted: 7/2/2020

    Intake Specialist

  • location: Fort Worth, TX
  • job type: Temp to Perm
  • salary: $9.50 - $10 per hour
  • date posted: 4/29/2020