Customer Services Agents

  • location: San Diego, CA
  • type: Contract
  • salary: $20 - $22 per hour
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job description

Customer Services Agents

job summary:
Attention all professionals wanting to develop their customer service career with a prestigious institution.

National Insurance organization located in San Diego, CA is actively seeking Customer Service Agents. This opportunity offers professional exposure to the Insurance industry and the ability to assist hundreds of people on a daily basis.

location: San Diego, California
job type: Contract
salary: $20 - 22 per hour
work hours: 9 to 5
education: Bachelor's degree
experience: 2 Years
  • Manage written communication regarding enrollment benefits options
  • Update all related customers account information accurately
  • Resolve Payment discrepancies
  • Provide solutions to customer inquiries regarding insurance coverage/benefits
  • Update all related customers account information accurately
  • Responsible for processing all pertinent paperwork from insured customers
  • Process enrollments, adjustments and terminations
  • Responsible for answering questions regarding Health Plans policy
  • Coordinate with vendors resolution of service issues
  • Ability to type a minimum of 45 wpm "with no errors
  • Ability to work independently and prioritize accurately
  • Ability to multi-task while maintaining accuracy of information and attention to detail
  • Strong customer service skills while displaying appropriate and sound judgment at all times
  • Ability to work in a fast-paced, heave call volume location with other individuals near-by

  • Bachelor's degree
  • (2) years' call center/customer service experience
  • Proficient user of Microsoft Office applications (Word, Excel, Outlook, etc.)
  • Financial Services and Insurance experience is highly desire
  • Available to work flexible schedule
If you think you are ready to be part of a fully functional fast paced environment with lots of potential for professional development complete form NOW!!!! for immediate consideration.

skills: Customer Service, Data Entry, Benefit Administration, Data Processor
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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    Customer Service

  • location: San Diego, CA
  • job type: Temp to Perm
  • salary: $14 per hour
  • date posted: 5/18/2020