Chargebacks Associate

  • location: Saint Petersburg, FL
  • type: Contract
  • salary: $15 per hour
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job description

Chargebacks Associate

job summary:
Financial Services client in St Petersburg is seeking a Chargeback Specialist to add to their growing team. The ideal candidate will have experience in financial services, a strong understanding of debits and credits, dispute resolution and customer service.

 
location: Saint Petersburg, Florida
job type: Contract
work hours: 8 to 5
education: High School
experience: 0 Years
 
responsibilities:
- Acts as a liaison with financial institutions, merchants and customers.

- Handles all aspects of the dispute process in compliance with federal and state rules and regulations.

- Remains current on federal and state regulations, and internal procedures that affect chargeback dispute processing.

- Ensures compliance with federal and state regulations in resolving billing errors.

- Handles/resolves non-posted items, retrieval projects and authorization chargeback's.

 
qualifications:
EDUCATIONAL REQUIREMENTS:

A high school diploma or GED is required for this role.

GENERAL KNOWLEDGE, SKILLS & ABILITIES:

- Knowledge of processes and procedures that affect credit, debit and pre-paid debit dispute processing

- Excellent customer service skills that build high levels of customer satisfaction

- Effective verbal and written communication skills

 
skills: Customer Service, General Accounting and Finance Skills
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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