HR Representative

  • location: Marlborough, MA
  • type: Contract
  • salary: $19 per hour
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job description

HR Representative

job summary:
The HR Service Representative will support the administrative weekly processing of information into Oracle. Assist with HR Service Center phone coverage and respond to basic inquiries including, employment verification, leave of absence and address changes. Develop a working knowledge of HR policies and procedures through processing of data and responding to phone inquiries.

Responsibilities:

  • Processes benefits and HRIS data including, leave of absence date information, general benefit changes and verification of employment requests.
  • Reviews and processes personal and unpaid LOA into the mainframe.
  • Processes associate salary increases, next salary review dates and address changes.
  • Responds to basic HR Service Center inquiries related to associate benefit coverage, leave of absence policies and employment information.
  • Documents issues into call tracking system and escalates complex calls for resolution.
  • Assists in HR Service Center auditing of data and ensures accuracy of data through on-going audit procedures.
  • Reviews policies, procedures & internal resource materials through work experience to develop knowledge of benefits, HRIS and leaves of absences.
Qualifications:

  • Excellent communication, organizational and interpersonal skills
  • Strong customer service skills
  • Ability to handle multiple priorities and maintain confidentiality
  • 1-2 years of related experience
  • Excellent phone etiquette
For immediate consideration apply here and send a copy of your resume to katie.tamoney@randstadusa.com.

 
location: Marlborough, Massachusetts
job type: Contract
work hours: 9 to 5
education: No Degree Required
experience: 1 Years
 
responsibilities:
  • Processes benefits and HRIS data including, leave of absence date information, general benefit changes and verification of employment requests.
  • Reviews and processes personal and unpaid LOA into the mainframe.
  • Processes associate salary increases, next salary review dates and address changes.
  • Responds to basic HR Service Center inquiries related to associate benefit coverage, leave of absence policies and employment information.
  • Documents issues into call tracking system and escalates complex calls for resolution.
  • Assists in HR Service Center auditing of data and ensures accuracy of data through on-going audit procedures.
  • Reviews policies, procedures & internal resource materials through work experience to develop knowledge of benefits, HRIS and leaves of absences.
 
qualifications:
  • Excellent communication, organizational and interpersonal skills
  • Strong customer service skills
  • Ability to handle multiple priorities and maintain confidentiality
  • 1-2 years of related experience
  • Excellent phone etiquette
For immediate consideration apply here and send a copy of your resume to katie.tamoney@randstadusa.com.

 
skills: Customer Service, Benefit Administration
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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