Our client, a Fortune 50 financial services company, is looking to bring on a Client Service Consultant for a 6 month project at their offices in Menomonee Falls.
location: Menomonee Falls, Wisconsin
job type: Contract
salary: $21.00 - 24.83 per hour
work hours: 8 to 5
education: Bachelor's degree
experience: 5 Years
Responsible for supporting internal and external customers by providing a complex variety of support services in account management, operations, documentation, customer service and technical support. Duties include: contacting existing customers to present product or service information, discuss operating problems and identify opportunities to cross-sell other services; communicating and coordinating with assigned relationship managers; analyzing business issues to create operational efficiencies, quality and compliance; analyzing and resolving complex operational, systems-related and/or customer issues; monitoring, assessing and analyzing account activity, reports, cash flow projections and financial statements for existing customers to identify irregularities and determine retention; preparing monthly/quarterly financial and profitability reports and loan reports; promoting Bank services and seeking new business with present and prospective customers; consulting with management on high level financial planning; identifying external customer needs and evaluating profitability and risk; preparing marketing proposals; assisting with special projects relating to product conversions and new product development. Provide guidance to lower level staff.
- Project management or client services experience
- Good analysis, tracking, trending, and modeling skills
- Experience implementing solutions on behalf of customers or clients
- Proficiency with MS Office Suite
- Great communication skills
If this sounds like you, please apply today!
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.