Lock Box Clerk

  • location: Fenton, MO
  • type: Contract
  • salary: $16 - $17 per hour
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job description

Lock Box Clerk

job summary:
Top Fortune 100 healthcare company (One of the Top 20 in the US) is now seeking a Billing/lock box Representative for a temp to hire position. You will be a member of the Payer Solutions Operations billing team; responsible for cash and census application, mailings, filing, electronic invoicing and general support. Must be proficient with 10-key in both speed and accuracy. May work with internal/external customers, banks, vendors, and/or partners to resolve matters. May create, analyze and respond to standard and/or non-standard reports. Must have experience working in Excel and be detail oriented. THis is a Remote role, but you will need to sit in the Fenton area and be willing to work on site when office opens.

location: Fenton, Missouri
job type: Contract
salary: $16 - 17 per hour
work hours: 8 to 5
education: Bachelor's degree
experience: 3 Years
  • Application of financial payments to accounting systems
  • Electronic invoicing
  • Request checks in SAP
  • Research/respond to billing or payment inquiries within established turnaround times
  • Escalate issues as needed
  • Analyze client data utilizing various reports and resources
  • Account reconciliation on a periodic basis
  • Peer audit process to ensure quality and mitigate financial risk or exposure
  • Responsible for achieving or exceeding daily goals, quality goals, and individual development
  • Ensures appropriate use of tools to track and monitor the financial performance of customers
  • Work with matrix partners to resolve customer disputes and issues
  • Filing and other general administrative duties
  • Understand and use accounting concepts
  • Prepare monthly and other requested ad hoc reporting
  • Provide both internal and external customer service
  • Process, review and understand multiple systems inputs
  • Special project support as needed
  • Knowledge/understanding of the interrelationships between CIGNA HealthCare matrix partners.
  • Understanding of customer service deliverables (policies, cutoff dates, billing) and their impact on timing and results.
  • HSD or Equivalent; 1-2 years' work experience in billing, accounting or collections role
  • Proficient in 10 key
  • Knowledge of Excel
  • Genasys, SAP, PCRS system knowledge, or quick learner of new applications and systems
  • Analytical, attention to detail and quality oriented
  • Knowledge of MS applications
  • Ability to demonstrate solid problem solving skills
  • Demonstrate ability to manage time and prioritize appropriately
  • Demonstrates responsiveness and a sense of urgency when dealing with internal and external clients
  • Ability to multi-task and shift priorities
  • Demonstrate strength and understanding of customer expectations and "sense of urgency" resulting in the ability to influence the organization to meet and exceed customer expectations.
  • Ability to work independently and pro-actively
  • Strong verbal/written communication and organizational skills to effectively communicate and interact with all levels and functions within the organization.
  • Demonstrate interpersonal skills.
skills: Billing
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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