Employee Relations Support Rep

  • location: Seattle, WA
  • type: Contract
  • salary: $18.50 - $20 per hour
easy apply

job description

Employee Relations Support Rep

job summary:
Do you have a knack for employee relations? Are you a people person and enjoy helping others?

This is a great opportunity at a top healthcare company in the country!

  • Provide Employee Relations support for People Leaders and employees. Responsible for responding to questions and concerns, following established protocols, and handling confidential information.
  • Will be covering employees across different time zones candidates on west coast desired to cover west coast coverage.
  • This is a work from home opportunity on a 6 month contract.
Hours and shifts options:

  • Mon - Fri, 8am - 5pm; rotating Sunday and evening shifts, usually once per month - Sunday 4pm - 11pm EST and evenings 2pm - 11pm EST.
  • Completely open to anyone willing to work Sun - Thurs only, Sun 2pm - 11pm and Mon - Thurs 8 - 5
Please note that this is a 6 month contract role.

 
location: Seattle, Washington
job type: Contract
salary: $18.50 - 20.00 per hour
work hours: 8 to 5
education: Associate's degree
experience: 2 Years
 
responsibilities:
  • Conduct initial intake to include completing required questionnaire, assessing situation, providing direction on appropriate actions to People Leaders and employees.
  • Complete return to work (RTW) process to include communicating with employees regarding RTW timeline and requirements, collecting documentation from employee or healthcare provider, ensuring RTW requirements are met, communicating RTW timeline with people leaders.
  • Interpret and apply understanding of company policies and procedures to provide immediate guidance and response to People Leaders and employees.
  • Maintain required documentation within case management system, including intake notes, supporting documents and reports.
  • Escalate matters that are ambiguous or require more expertise to resolve.
 
qualifications:
  • Associates degree required (Bachelor's degree preferred) in human resources, business administration, organizational development, or related equivalent experience.
  • Minimum two (2) years of human resources or customer service/call center experience.
  • Critical thinking and decisive judgment
  • Ability to work with minimal supervision and complete all required tasks without prompting
  • Must be able to work in a stressful environment and take appropriate action
  • Ability to engage and respond with compassion and empathy
  • Ability to navigate Microsoft Word, Microsoft Outlook and Microsoft Excel
  • Proficiency in use of HR systems and/or call center technology tools preferred
  • Ability to adhere to policies, procedures and regulations
  • Quality and detail orientation
  • Clean and clear written and oral communication
  • Rotating evening and Sunday hours required (usually one evening or Sunday per month)
  • Bilingual (Spanish) a plus
Hours and shifts options:

  • Mon - Fri, 8am - 5pm; rotating Sunday and evening shifts, usually once per month - Sunday 4pm - 11pm EST and evenings 2pm - 11pm EST.
  • Completely open to anyone willing to work Sun - Thurs only, Sun 2pm - 11pm and Mon - Thurs 8 - 5
Don't wait! Submit your resume right away for consideration.

Click to Apply

 
skills: Benefit Administration
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs