Client Service Consultant
job summary:
Qualifications: 3+ years of client service experience, related business experience, or a combination of both Desired Qualifications: Excellent organizational, multi tasking, and prioritizing skills Excellent verbal, written, and interpersonal communication skills Excellent problem solving skills Ability to manage multiple and competing priorities Ability to work in a fast-paced action oriented environment Intermediate Microsoft Office skills
location: Charlotte, North Carolina
job type: Contract
salary: $16.00 - 16.36 per hour
work hours: 8 to 6
education: No Degree Required
experience: 1 Years
responsibilities:
Responsible for supporting internal and external customers by providing moderately complex to complex support services in account management, operations, documentation, customer service and technical support. Duties include: acting as primary liaison between customer and bank, answering questions and solving problems involving all bank departments; offering products and services to customers based on their needs and making customer calls with relationship managers; ensuring proper booking and maintenance of loans; tracking and monitoring portfolio on an ongoing basis for compliance, position, documentation exceptions, overdrafts, accounting, maintenance of files and reports, letters of credit, pricing and delinquencies; preparing financial and profitability reports and loan reports; producing and maintaining tickler report and default reports; participating in special projects relating to product conversions and new product development. Provide assistance to lower level staff. Required
qualifications:
If Qualified please respond with resume attached in MS Word format and email to bert.baloga@randstadusa.com to discuss further
Click To Apply
skills: Customer Service
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.