HR Operations Coordinator

  • location: Des Plaines, IL
  • type: Contract
  • salary: $18 - $20 per hour
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job description

HR Operations Coordinator

job summary:
Our industry-leading client headquartered in the Rosemont area is looking for HR Operations Coordinator to join their team for a 4+ month contract assignment. This role is with an industry leading organization with a wonderful company culture.

 
location: Des Plaines, Illinois
job type: Contract
salary: $18 - 20 per hour
work hours: 9 to 5
education: High School
experience: 2 Years
 
responsibilities:
  • Provide customers (employees, managers, and division HR) accurate, consistent and timely responses and explanations covering a variety of topics, from general HR policy to HR systems support (includes but not limited to Employee Lifecycle transactions, Employee Handbook inquires, support of online HR systems)
  • Leverage knowledge base and other available information to troubleshoot and resolve issues ranging from single questions to highly detailed issues
  • Process requests submitted from the divisions, entering data or completing transactional processing into HR systems (PeopleSoft, Taleo, and other Talent Management solutions)
  • A complete variety of back office related activities, including but not limited to, responding to requests for data, maintaining personnel files, and preparing spreadsheets for data uploads into various HR systems
  • Leverage workflow tools to initiate and monitor to completion of all activities in work lists
  • Consider the impact of HR related transactions on employee pay/payroll processing and coordinate activities and data maintenance accordingly
  • Partner with HR Operations, HRIS, other HR functional area and third-party provider teams to support efficient research and issue resolution
  • Escalate requests, as needed, to appropriate internal and/or external parties and monitor progress until resolution
  • Periodically complete audit and reconciliation of data
  • Update HR Operations procedural documentation for processes supported by HR Shared Services
 
qualifications:
  • A minimum of 2 years of related Human Resource experience either in HRIS or Generalist function, required
  • 1-2 years working in roles within a call center or shared services environment, preferred
  • Excellent customer service and strong communication skills are required
  • Must be detail oriented with the ability to follow up on multiple tasks at a time with a high sense of urgency
  • Must have Workday experience
Apply now if interested! We will quickly review your qualifications and will contact you soon if you are a potential fit, so we can discuss the details further!

 
skills: Benefits, HRIS, Administration, Customer Service, Workday
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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