Customer Service Representative

  • location: Farmingdale, NY
  • type: Temp to Perm
  • salary: $15 per hour
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description

Seeking high energy self starters to be part of the team that helps provide exceptional customer service to their clients.

Responsibilities:
Manage inbound / outbound calls in a professional manner
Data entry related to customer inquiries and orders
Able to identify and escalate customer issues with empathy when appropriate
Build rapport with your customer and ensure that there are no open issues before closing a customer contact

Working hours: Hours Vary (Including Weekends)

Skills:
Qualifications:
Experience in a call center, inbound or outbound calling, handling all types of customer inquiries, diffusing escalated calls, etc.
Ability to work in a fast paced, team environment
Ability to multitask defined by speaking on the phone, utilizing multiple applications for research and typing at the same time

If you are interested and meet the above requirements, please apply to this position with your resume in the form of a Word document!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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