Location: Alpharetta, GA Salary: US$ 13.50 - US$ 14.50 per hour Date Posted: Friday, February 17, 2017 Job Type: Temp to Perm Reference #: S_500987 Questions? email@example.com/000-0000 Specialty: Randstad USA Administration apply now Description One of the largest brands in the beverage industry is now interviewing for Consumer Affairs Agent positions to start March 6, 2017! If you've got professional business acumen, excellent communication skills, and great customer service skills, this could be for you! This position is temp-to-permanent with excellent opportunity for growth and advancement in customer service, communication, law, marketing and or sales. This is the perfect opportunity for someone looking for that next level career opportunity. This is a M-F position that pays $13.50/hr. All qualified applicants are subject to a background check and drug screen.Essential Job Functions: - Responds to consumer contacts received using appropriate Company and/or client language. - Enters data into the consumer-information database. - Demonstrates excellent writing and judgment skills- Responsible for selection of fulfillment items (i.e., coupons, mailing materials, collectible and specialty items) to be mailed to consumers.- Participates in training for new associates. Upon request by manager, performs at-desk coaching during new hires' first three months on line. - Develops and utilizes a comprehensive knowledge base of clients' products and operations.Working hours: Monday - Friday 8am-7pmSkills:Upbeat and friendly phone voiceAbility to delight and retain consumers required. Exceptional written and verbal communication skills. Ability to give and receive constructive feedback in a team-based environment.Ability to learn and master state-of-the-art computer database and response medium. Experience with Microsoft applications (Word, Excel, and PowerPoint). Ability to multi-task (i.e., verbally and effectively provide information to consumers while researching information databases and websites and simultaneously inputting information into the system. Ability to work independently using a high degree of judgment. Proven problem-solving skills.Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.