Order Processing Specialist

  • location: San Jose, CA
  • type: Permanent
  • salary: $65,000 - $80,000 per year
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description

Our client is a reputable distributor of software products for well-known technology companies. We are looking for a proactive CSR/Inside Sales Support representative for their Santa Clara, CA location. This client has a number of great relationships with well-known companies with in semiconductor, industrial manufacturing, and other relevant industries. They would like someone who is highly customer service focused with a high attention to detail/service requests. This position is a permanent opportunity.

Duties and Responsibilities:
- Provide a high level of customer service for active clients which includes providing pricing information, delivery schedules, and entering order information into company ERP System
- Enter, track, process, and create 10-15 POs per day
- Process RMAs daily
- Drive business within existing accounts by ensuring customer orders are made a high priority and providing consistent updates to clientele
- Build/maintain active relationships with internal departments such as; Engineering, Customer Service, Manufacturing, and Sales
- Set up and provide customer support during entire production phase of product requests
- Quote/estimate pricing based on product requirements/difficulty
- Actively seek information on customized products to support with basic technical issues

Working hours: M-F, 8am-5pm, full time

Skills:
Requirements:
--Associates Degree or higher preferred
--Bilingual in Spanish REQUIRED
--1-3+ years of experience in an order management position preferred
--1-3+ years in sales support/B2B role preferred
--Experience with known ERP system preferred (For Example; SAP, Oracle, MAS 90, Great Plains, etc.)

Salary/Benefits:
--Permanent Opportunity
--Pay Rate - $65K - $80K
--Monday - Friday 8:00am - 5:00pm
--All candidates are eligible for benefits including but not limited to: Medical PPO, Dental, Vision, and 401K

Play a vital role where effort is rewarded and please apply TODAY. Please submit your resume to Lisa Ha at Lisa.Ha@randstadusa.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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