Collections Specialist

  • location: Northbrook, IL
  • type: Contract
  • salary: $20 - $24 per hour
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Title: Collections Specialist (Business to Business)

Type: Contract to hire

Pay: $20-24/hr

Location: Northbrook, IL

The Credit Analyst is responsible for tracking receivables, making collection calls, recommending credit limits and releasing orders of an assigned portfolio. Note: Experience with Business to Business (B2B) collections required.

Job Description:

  • Actively participates in the investigation and resolution of customer payment deductions and disputes.
  • Within established limits approve the release or hold of orders.
  • Perform credit reviews to assist in the credit limit increase/decrease process and maintain updated customer credit files including updated tax exemption certificates as needed.
  • Works with Cash Application Department to resolve questions regarding customer payments.
  • Takes action on customer accounts that are delinquent. Communicates status of risky accounts and collection efforts to Corporate Credit Manager.
  • Provide input to or prepare various monthly ad hoc reports for the Corporate Credit Manager.
  • Perform various other duties in accordance with established procedures and methods as assigned.


  • College degree preferred, high school diploma required
  • Minimum of three years related work experience in a commercial B2B credit/collections role required.
  • Ability to perform multiple tasks effectively.
  • Excellent oral, written and interpersonal communication skills required.
  • Working knowledge of Word and Excel required.
  • Experience with ERP systems (Microsoft Dynamics Preferred)

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