Operations Audit Specialist

  • location: Naperville, IL
  • type: Contract
  • salary: $16 - $17.24 per hour
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description

Randstad Professionals is seeking an Operations Audit Specialist who loves to work in a fast paced environment. Our client is looking for someone who has a passion for audit. Looking for candidates who are eager to start their career or wanting to return to this type of work. Immediate openings available if interested, apply today!

Industry: Banking

Location: Naperville, IL

Pay Range: $16 - $17/hr.

Employment Type: Contract (3+ months)

Job Duties:

  • Responsible for performing a variety of document processing and audit record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area.
  • Duties may include receiving and reclassifying information on transactions residing in Audit Exception; documenting reasons for audit discrepancies; receiving, classifying, consolidating and summarizing documents and information.
  • Actively works with team members to understand each customer's normal account activity, as appropriate for this position.
  • Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information.

Minimum qualifications are outlined below:

  • Ability to work with well with internal customers.
  • Good time management skills to maximize the number of accounts supported.
  • Good keyboard and PC skills using word processing and spreadsheet software as well as excellent verbal and written communication skills.
  • Requires some decision making to resolve account discrepancies.
  • Proven commitment to high quality customer service.
  • May be assigned to small, medium, and large accounts with high revenue potential.
  • Prior audit experience is a plus
  • Will be using the Syncada tool
  • Bi-lingual or multi-lingual always a plus as the team can work with international entities.
  • Transportation experience a big plus, but not required.
  • Willing to train up competent people with minimal experience.

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