Operations Specialist

  • location: Dallas, TX
  • type: Contract
  • salary: $14 - $15.23 per hour
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description

Operations Specialist - Dallas, TX

  • This is a contract role expected to last 12 months.

Operations Specialist - Job Duties:

  • Review, research and independently decision ultimate resolution of Bill Pay/Wires escalated issues. Ability to comprehend and articulate to the Account Officers/Managers complex issues, trends and potential impact to client and systems.
  • Analyze moderate to complex accounting and system impacted situations.
  • Review and maintain Special Handling Instructions to ensure payable and expense allocations are clear to ensure accurate transaction posting
  • Access various internal applications to monitor and identify accounting exceptions for resolution.
  • Understand Bill Pay Services/Wires Accounting department's various system platforms and possess a thorough understanding of the departments objectives by participating in system enhancements, testing, implementations, migrations and actively participate in departments meetings.
  • Coordinate with the Account Officer/Manager to ensure disbursements are in accordance with compliance to reduce risk for the client and the firm.
  • Reconcile (daily) various internal deposit and house accounts to ensure exceptions are cleared within SLA.
  • Process ACH entries forLoan Services and Wires within designated SLA
  • Maintain and edit department's Processing Guide for Associates and Job Aids.
  • Assist Administrative Manager, Asset Manager and Client Associates with service issues, researching internal client inquiries, and providing timely solutions

Job Requirements:

  • Minimum 5 years Accounts Payable processing.
  • Proficient in PC applications, including Excel, Access, Word, and Outlook
  • Strong highly developed accounting and reconciliation experience

Compensation: $14.00-$15.23/hr

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