Summary: Leads a group of 3-10 resources through a solutions implementation or through ongoing support of an existing customer site. Demonstrates both technical and business prowess in the solution sets they represent. Continues to increase their technical expertise across all Integrated Solution components, into EDI and QNXT areas, and into other MMS groups to aid in integration efforts.
Eligible Integrated Solutions include Capture Manager, Storage Manager, Process Manager, Letter Manager, Report Manager, and Contact Manager.
o Analyzes, models, designs, develops and implements Integrated Solutions components for Medicaid sites. Designs develops and implements customized functionality to accommodate business processes related to Integrated Solutions components.
o Identifies the need for and develops new Integrated Solutions functionality to accommodate new business processes and procedures as they are introduced to the solution.
o Assists and mentors peers with understanding Integrated Solution components, technical architecture, custom development, and operations support.
o Assists all other Molina Medicaid groups involved in integration efforts across the practice that involve Integrated Solution components.
o Identifies and prescribes technical solution requirements in support of the MMS Business Development group?s efforts in writing proposals and responding to RFPs and RFIs, etc.
o Represents the Integrated Solutions group as a new implementation lead or existing customer support lead, managing junior Integrated Solutions resources. Knowledge/Skills/Abilities:
o Business Analysis and Modeling knowledge, applying technical solutions to business processes o FileNET configuration of document classes, indices and distribution queues (Storage Manager)
o Possesses knowledge of one or more of the following: Venetica (Process Manager), Cincom (Letter Manager), ASG Cypress (Report Distribution Manager), Apropos AVRS, Call Center Toolsets (Contact Manager)
o Knowledge of Microsoft Structured Query Language (SQL), VB Script, Visual Basic for Applications (VBA) Java Script, HTML and extensive knowledge of Markup Language (XML), and Active Server Pages (ASP o Knowledge of Project Management
o Excellent verbal and written communication skills o Ability to abide by Molina?s policies
o Ability to maintain attendance to support required quality and quantity of work
o Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
o Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers
Required Education: Technical or Business Bachelor?s Degree or equivalent experience
Required Experience: Combined 10+ years of healthcare, system engineering, and project management experience required