Company Overview: We are a leading medical equipment company specializing in the sales, installation, and manufacturing of optometry equipment. Our clients include medical offices, optometrists, ophthalmologists, and other healthcare professionals. We are committed to delivering high-quality products and excellent customer service to support the needs of our clients. Job Summary: The Order Entry Specialist plays a crucial role in our operations by handling the order processing and support needs of our medical office clients. The specialist will interact with medical office personnel, including doctors and practice directors, to ensure seamless order fulfillment and exceptional customer service. This role requires attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment. This is not a call center job This is not a remote/work from home job This is not a temporary assignment This position IS: In office Monday-Friday Permanent/Direct Hire (benefits, PTO, 401K, etc!) This position requires understanding of medical (or dental) equipment - previous experience in the medical field is required. salary: $38,000 - $41,000 per yearshift: Firstwork hours: 8:30 AM - 5:30 PMeducation: High SchoolResponsibilities Order Processing: Accurately enter orders for optometry equipment and supplies into the company’s system. Ensure all orders are complete and comply with company policies. Logistics Coordination: Work closely with sales, manufacturing, and install teams to coordinate the timely delivery of products to clients. Client Support: Provide white-glove service to medical office personnel, including doctors and practice directors. Answer inquiries regarding orders, products, and delivery schedules. Documentation: Maintain accurate and organized records of orders, invoices, and other related documents. Ensure compliance with regulatory requirements and company policies. Product Knowledge: Stay up-to-date on the company’s product offerings, including features, benefits, and installation requirements. Issue Resolution: Investigate and resolve any issues related to orders, such as delays, discrepancies, or returns. Communicate effectively with clients to provide timely solutions. Relationship Management: Build and maintain strong relationships with medical office personnel to ensure client satisfaction and repeat business. Reporting: Prepare reports on order processing and customer interactions as needed. Other Duties: Perform other related tasks as assigned by the manager. SkillsMedical SoftwareVerbal CommunicationResponsivenessMedical Secretary DutiesRMAOrder ProcessingClient ServiceCommunicationData EntryData CollectionDocumentation of OperationsQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.