Data center operations have significantly improved and resources are now able to focus on core business functions due to Randstad Technologies managing 11 world class data centers for a global financial services firm with customers in 60 countries and 240,000 employees.
Recommendation from IT Assessment led Harris Williams to an implementation of a strategic long-term IT roadmap and an outsourcing arrangement with Randstad Technologies. Because of a new data center and improvements in infrastructure and operations, the organization has a much more efficient and cost effective IT operation, system outages are no longer an issue and system availability is at 99.99%.
A 7% reduction in operating costs, improved efficiencies, reduced resource requirements and improved service performance was attained by Randstad Technologies assessing the a marketing technology services provider's environment and creating a process to improve operations through data center outsourcing.
Randstad Technologies revamped the data center operations for a wealth management firm by applying best practices and Information Technology Infrastructure Library methodology (ITIL). Since Randstad Technologies took over the management of their data center it has become the pride of the firm's IT infrastructure.
By consolidating support and staffing under Randstad Technologies, a Fortune 500 financial services client has realized numerous improvements and enhanced their operations. Working with one trusted partner freed them to accomplish core functions that enhanced their competitive position and drive their continued success.
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