The Randstad Office and Administration Confidence Index, a measure of overall confidence among U.S. office and administrative workers, reached its highest peak since the recession, climbing three points from the previous quarter to 54.3.
The quarterly study, conducted online by Harris Interactive on behalf of Randstad, surveyed 427 U.S. workers, ages 18 and older, employed in the office and administrative sector. Employees reported higher confidence levels in the strength of the economy, job availability and the ability to find new jobs.
Rising Stock Market and Property Values Are Fueling Job Growth
“Employee confidence levels have improved among almost all industries tracked by Randstad, including finance and accounting, engineering, IT and manufacturing. Two factors that may be fueling the growing confidence among overall U.S. workers are the recent strengthening of both the stock market and residential property values,” said Phyllis Finley, Executive Vice President at Randstad US.
Engagement Key to Retaining Best Workers
“Office and administrative workers are playing a greater role in today’s businesses” continued Finley. “In fact, a recent New York Times article highlighted how office and administrative professionals are now ‘expected to perform like managers,’ especially if more companies cut their support staff. Furthermore, according to a survey from the International Association of Administrative Professionals, 52 percent of assistants said they supported three or more people.
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“With such a robust job outlook for office and administrative workers, companies must focus on engagement and training efforts to retain the best and brightest employees as they continue to play an increasingly integral role in companies,” said Finley.
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