Q2: Healthcare Workers' Confidence Climbs Again

  • jobs & the economy
  • August 05, 2014
U.S. healthcare workers’ confidence levels continue to improve, rising for the second consecutive quarter to 59.8 from 58.0, according to the Randstad Healthcare Employee Confidence Index.

The online study among 157 healthcare employees, which included physicians, nurses, healthcare administrators and other healthcare professionals, was conducted by Harris Poll on behalf of Randstad Healthcare.

Alongside improvements in overall employee confidence levels, more healthcare workers also believe the economy is getting stronger and are much more confident in the future of their employer this quarter.



Workplace Trends
One of the largest challenges confronting healthcare organizations is managing costs. With health insurance exchanges giving people more access to medical care, it could lead to tremendous cost pressures for our nation’s healthcare systems. In fact, according to the 2014 Healthcare Workplace Trends and Salary Guide, 41 percent of healthcare executives report challenges with operating cost management. As such, providers are examining their overall cost structure and deciding whether to provide certain functions internally or outsource them – including telecommunications contracts, real estate, shared services and staffing, according to Deloitte Consulting LLP. 


From the Desk of Steve McMahan, President of Randstad Healthcare

“We are seeing many of our healthcare clients address a need for cost control through re-examining their staffing model and utilizing a mix of part-time, contract, temporary and full-time workers."
The labor shortage has required many healthcare organizations to turn to staffing experts to supplement their recruiting methods, or outsource their recruitment process in whole or part. Not surprisingly, the U.S. healthcare staffing market is projected to grow seven percent in 2014, to $10.5 billion, significantly exceeding the four percent growth we saw in 2013.

The Randstad Healthcare Employee Confidence Index also found continued optimism in healthcare workers’ ability to find a new job, with six-in-10 (61%) indicating confidence in their ability to do so this quarter—the same level of confidence as measured in Q1. This outlook may be partly due to many of the country’s largest healthcare employers struggling to address an issue of understaffing in their facilities. 

Understaffing is an issue that affects all healthcare organizations across the country right now, most notably in VA facilities where steps are being taken to hire nurses and doctors with an infusion of $500 million government funding. When medical facilities are understaffed, there are high costs including low staff morale, high stress, patient diversion, decreased patient outcomes and satisfaction. Given the importance of maintaining adequate staffing levels, while addressing the need to contain costs, the opportunities for healthcare workers, both full- and part-time, are growing.



A Closer Look at the Findings: 




For more information about workplace trends related specifically to the healthcare industry, view our Workplace Trends and Salary Guide.

Never miss an insight! Click here to get the latest Workforce360 reports delivered to your inbox. 

Survey Methodology
This survey was conducted online within the United States by Harris Poll on behalf of Randstad Healthcare from April 7-9, May 8-12 and June 4-6, 2014 among 3,352 adults ages 18 and older, of which 157 are employed in healthcare, which included physicians, nurses, healthcare administrators and other healthcare professionals. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables, please contact lesly.cardec@randstadusa.com.

About Randstad Healthcare
Randstad Healthcare is one of the largest healthcare staffing firms in the U.S. and offers market leading, all-inclusive healthcare staffing solutions. Randstad Healthcare has been matching healthcare professionals with career opportunities at America’s top healthcare facilities for over 25 years. From large hospital systems and rural medical centers, to physician groups, insurance companies, clinics and Fortune 500 companies, Randstad Healthcare offers full-service staffing capabilities, including physicians, nurses, advanced practice, case management, allied health and vendor managed services. For more information, please visit www.randstadhealthcare.com.

About Randstad US
Randstad US is a wholly owned subsidiary of Randstad Holding nv, a $22.0 billion global provider of HR services. As the third largest staffing organization in the U.S., Randstad holds top positions in permanent placement, office and administrative, IT and accounting and finance. From professional services, commercial staffing, recruitment process outsourcing, to managed services and more, Randstad delivers a comprehensive range of temporary, temporary-to-hire, permanent placement and outsourced placement services. With its 5,324 employment experts, Randstad puts an average of approximately 100,000 people to work in the U.S. each week, through its network of nearly 1,000 branches and client-dedicated locations.