Boss's Day

  • workforce insights
  • October 15, 2013
A day for employees to give thanks to their bosses for being kind and fair throughout the year.

This begged us to ask the question—what do you really think about your boss?

According to a recent Randstad survey, bosses—although we may sometimes think we could do a better job than them—are resources we feel we can trust. And, let’s face it, they have a pretty big impact on how we feel about our jobs. Take a look…



A whopping 86% of female respondents agreed that their direct manager or supervisor has a big impact on how happy they are with their job. Men came in at a slightly less percentage—but still a strong majority—with 81% agreeing that their boss has a big impact on the way they feel about their job.

Generationally, the statistics are quite high as well on the impact that managers have on their direct reports and how happy they are with their job:

  • 85% of Gen Y respondents agree that their boss has a big impact on how happy they are with their job
  • Compared to 83% of Generation X employees
  • Compared to 82% of Baby Boomers
  • Compared to 83% of the Mature respondents


The highest percentage of respondents who agree with this sentiment are between the ages of 18–34, with 61% of this age group saying they could do a better job than their manager or supervisor. Comparatively, 51% of 35–54 year old employees and 41% of those over 55 felt they too could do a better job than their boss.

To break it down further, here’s how men and women faired when asked if they felt they could do a better job than their manager:

  • 58% of males agreed, and 42% disagreed that they could do a better job than their boss
  • 45% of females agreed, and 55% disagreed


Gen Y employees are the most trusting of their manager or supervisor, with 78% of the age group agreeing that they have full faith and confidence in their manager. Generation X, or those between the ages of 31–47, are the least trusting, with 71% agreeing that they trust their manager.

Interestingly, the level of education employees have impact the trust they have, or don’t have, for their managers:

  • 71% of those without a college degree reported that they trust their manager
  • Meanwhile, 75% of those with college degrees said that they trust their manager

Those with less time at a company feel that their manager or direct supervisor has their best interests at heart:

  • 70% of those with 3 years or less of experience at an organization agree that their manager or direct supervisor has their best interests in mind
  • 67% of those with 4–9 years of experience feel like their manager has their best interests in mind
  • 65% with 10+ years of experience at a company feel like they’re recognized for their abilities and that their manager is helping to grow their career

about our survey

The Randstad Engagement Study is comprised of findings from quarterly waves of research targeting employees and annual surveys of employers. The seventh wave of findings was conducted online March 25–April 8, 2013 from a national sample of 3,282 adults aged 18 and older who are currently employed full time from Ipsos’ U.S. online panel. Weighting was used to balance demographics and ensure samples reflect the U.S. population of working adults.