article source: Fortune

overview: Alan Stukalsky addresses the expectations gap between CEOs and CIOs on generative AI, challenges in implementing new tech, and the significance of communication and user feedback in technology adoption.

excerpt:

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“We’ve been doing kind of a roll-up every month, where we review what some of that data is telling us to decide what the road map for the next quarter is. That’s been extremely helpful.”

Alan Stukalsky
chief digital officer, randstad north america