A leading manufacturer of gears and cutting tools is looking for their next Field Service Technician. This is a direct hire opportunity that is 100% remote and requires 80-100% travel.
THIS IS A REMOTE POSTION
This dynamic position involves a spectrum of responsibilities, including machine installation, customer training, warranty support, and post-warranty assistance for both domestic and international clients. Your expertise will be pivotal in conducting runoff procedures, executing repairs, performing maintenance, ensuring geometric alignment, implementing software updates, and retrofitting Modul gear hobbing and deburring systems.
Qualifications
- Training as machine tool assembler and/or CNC Control Technician
- Knowledge of feed/speed rates, spindle speed and machine parameters
- Ability to read mechanical, pneumatic, electric, and hydraulic prints
- Consumer and service oriented understanding
- Ability to work systematically and independently
- Knowledge of various control systems (Siemens 840D and Fanuc)
- Knowledge of spindle and axis drives on CNC machines
location: Hoffman Estates, Illinois
job type: Permanent
salary: $90,000 - 100,000 per year
work hours: 8am to 5pm
education: High School
responsibilities:
- Installation and machine acceptance, customer training, repairs, maintenance, geometric alignment, software updates, as well as retrofits of Modul gear hobbing and deburring.
- Interpretation of error messages and systematic trouble-shooting and repair
- Customer contact and support via phone, e-mail, and remote online communication to machine PC
- Project management for large scale automotive installation
- Identification of spare parts through trouble-shooting and inspection
- Cooperation in projects and technical support of the sales department
- Some physical demands of the job are bending, climbing, lifting, pushing and pulling
- Travel to the customer site to provide manufacturing support by troubleshooting and resolving complex technical problems.
- 50-100% travel required within North America and occasional travel to Europe for machine acceptance and training (will require a valid passport)
qualifications:
- Experience level: Experienced
- Minimum 3 years of experience
- Education: High School
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.