Our client, a nationally recognized healthcare organization is looking for enthusiastic talents with Contact Center experience to join the HR team
Location: Hybrid in Altamonte Springs, FL
Pay: $19/hour.
Shift: Monday – Friday, 1st shift.
What you will be doing:
- Acting as the first point of contact for AdventHealth employees calling in a high volume environment with HR-related questions or issues in various areas of HR support, such as payroll, benefits, and employee data management
- Evaluating and resolving issues of moderate complexity and exhibit the highest level of confidentiality
- Escalating requests/issues outside of process or scope for role to HR Specialist and/or Supervisor
- Documenting transaction and case status to properly indicate stage of completion, and maintain functional records and reports
Requirements/Qualifications:
- Bachelor’s’ degree +2 years of experience in a Contact Center or Human Resources team environment, also accepted Associate’s degree +4 years of experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Ability to work in a fast-paced environment and easily adapt to fluctuating workloads and customer needs while demonstrating patience and remaining calm under stressful situations
- Data entry skills, typing 50+ wpm
TO APPLY: Email Resume to: claudia.mendoza@randstadusa.com
If this job is not for you, feel free to refer a friend
Skills
- Customer Service
- Human Resources
- HR
- Call Center
- contact center
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.