salary: $18 - $20.25 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
- Conduct remittance recovery functions by contacting customers to obtain remittances for unapplied payments on account using various communication methods (phone calls, emails, letters, etc.).
- Research and perform account maintenance for internal and external inquiries related to payment applications, including the reversal of payments, posting payments, and write-offs.
- Provide Level 2 support for assigned data entry specialists.
- Develop and maintain productive relationships with key external and internal customers, maintaining a customer-centric approach.
- Manage and deliver results for an assigned cluster of locations.
- Perform additional tasks as determined by management.
- Proven track record as a high-performing Accounts Receivable professional or in other Customer Service roles.
- Excellent analytical and data analysis skills.
- Excellent communication and relationship-building abilities, with a focus on customer service (proficient phone skills required).
- Proficiency in Excel for data analysis and reporting.
- Conflict management skills.
- Ability to manage multiple tasks concurrently with excellent organizational and follow-up skills.
- Results-oriented with a drive to achieve goals.
- Experience with PeopleSoft is preferred.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.