We have the right opportunity for you! We are seeking professional Customer Service Representatives that have great communication skills for our largest client in Farmingdale, NY! We are open to both entry level and experienced candidates with an upbeat personality, great communication skills and the ability to multi-task in a fast paced environment. If you are interested, please apply to this posting today or send your resume to jenn.eng@randstadusa.com for immediate consideration!
salary: $17 - $18 per hour
shift: First
work hours: 9 AM - 6 PM
education: High School
Responsibilities
- Assisting customers in telephone sales and online support over the phone (50-100 calls a day)
- Selling extended service protection plans and product installations on selected merchandise
- Offer excellent customer support for customers who have purchased items on website or at one of our 66 showrooms
- Review of online orders to provide online fraud protection
- Tracking and expediting orders on a daily basis
- Direct customers to product information resources, including those available on the Internet
- Gain knowledge of current and new products with the ability to communicate their features and benefits to customers
- Attend product and sales training meetings as requested by sales manageme
- working weekends
Skills
- Follow-up
- Active Listening
- Telephone Etiquette
- Call Center Support
- Client Service
- Empathy
- Adapting to Change
- Typing Skills
- Basic Software Skills
- Basic Computer Skills
- Customer Service
- Customer support
- Answering Phones
- Microsoft Office
Qualifications
- Years of experience: 0 years
- Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.