salary: $55 - $60 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
As a Channel Operations Analyst - Chargebacks, job duties include:
- Efficiently manage the daily/weekly processing of chargeback transactions to mitigate deductions.
- Conduct thorough analysis and validation of all submitted data elements to uphold payment accuracy standards.
- Identify and address ineligible transactions promptly, collaborating with wholesalers to reconcile disputed claims.
- Conduct root cause analysis to identify underlying issues and implement corrective actions, thereby reducing chargeback deduction balances and preventing future occurrences.
- Monitor and manage the group email inbox on a daily basis.Respond to chargeback resubmissions, membership eligibility inquiries, and other miscellaneous queries, ensuring detailed analysis and timely follow-up.
- Bachelor's degree in Business Administration, Finance, Accounting, or related field preferred.
- Prior experience in chargeback processing or operations analysis is highly desirable.
- Proficiency in utilizing Flex RM system or similar software preferred.
- Demonstrated analytical skills with a keen eye for detail.
- Excellent communication and interpersonal abilities.
- Ability to prioritize tasks effectively and work independently or collaboratively within a team.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.