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- job summary: The IT Service Manager oversees service and business level agreements, manages the Help Desk's service operation management system, and supervises the IT Help Desk. The incumbent in this job class is responsible for achieving the City's IT customer service levels as defined by ITS service operation standards and the Help Desk's Key Performance Indicators (KPI's) and for providing overall leadership and oversight to the IT Help Desk staff.job summary: The IT Service Manager oversees service and business level agreements, manages the Help Desk's service operation management system, and supervises the IT Help Desk. The incumbent in this job class is responsible for achieving the City's IT customer service levels as defined by ITS service operation standards and the Help Desk's Key Performance Indicators (KPI's) and for providing overall leadership and oversight to the IT Help Desk staff.
- job summary: A Senior Distribution Engineer / Distribution Engineering Manager is needed for a utility in the Southern Washington DC metro area (near Waldorf MD). The Senior Distribution Engineer / Distribution Engineering Manager will play a pivotal role in overseeing the coordination of electric service designs, providing project management support, and offering expert recommendations to ensure the safe and efficient operation of electric system. Thisjob summary: A Senior Distribution Engineer / Distribution Engineering Manager is needed for a utility in the Southern Washington DC metro area (near Waldorf MD). The Senior Distribution Engineer / Distribution Engineering Manager will play a pivotal role in overseeing the coordination of electric service designs, providing project management support, and offering expert recommendations to ensure the safe and efficient operation of electric system. This
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