help desk representative

Do you have a passion in setting up printers or provide with desktop or laptop set ups.  The ideal candidate must have an excellent experience with hardware support, troubleshoot PC or Mac software and operating systems. Also, you will be providing field support to clients within the housing network. Hours 8am-5pm M-F  salary: $24 - $25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesRandstad is seeking for a help desk support to assist a department with providing suppor for incomming help desk requests Assist with desktop/laptop buildouts Test moderately software packages Provide quality control and effective customer support Ability to facilitate the timely resolution of support requests by monitoring, prioritizing and seeking resources Ability to install network printer to laptops. The essential functions of this role include:working in a smoke free environmentworking in a non-temperature controlled environmentSkillsTechnical Supporthelp desk (2 years of experience is preferred)PrinterCustomer supportSystems Supportprinters (3 years of experience is required)scanners (3 years of experience is required)QualificationsYears of experience: 3 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue!With oversight, provides entry level production and non-production support of applications and databases for software.Monitors production systems for alerts, outages and system issues. Seeks continuous improvements for applications, processes, support methods and team effectiveness.Executes technical procedures to resolve production & non-production issues.Evaluates systems and processes in an effort to resolves technical problems.Implements effective solutions for break/fix issues.Develops knowledge of enterprise Systems.Demonstrates understanding and knowledge of client needs, concerns and challenges.Updates production and non-production support documentation and adheres to ITIL practices.   location: Wayne, Pennsylvania job type: Contract salary: $15 - 18 per hour work hours: 3pm to 12am education: No Degree Required   responsibilities: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue!With oversight, provides entry level production and non-production support of applications and databases for software.Monitors production systems for alerts, outages and system issues. Seeks continuous improvements for applications, processes, support methods and team effectiveness.Executes technical procedures to resolve production & non-production issues.Evaluates systems and processes in an effort to resolves technical problems.Implements effective solutions for break/fix issues.Develops knowledge of enterprise Systems.Demonstrates understanding and knowledge of client needs, concerns and challenges.Updates production and non-production support documentation and adheres to ITIL practices.   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: No Degree Required  skills: technical supportHelpdesk Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). Applications accepted on ongoing basis until filled.

job summary: We are looking for an IT Technician to assist the team in our journey to provide outstanding customer and technical service. WHO YOU ASPIRE TO BE: Communication and compassion is a key component to your work personality. This person is inherently curious, finds joy in learning new things, and unafraid to do research to solve problems creatively and independently. You're able to quickly grasp the task at hand and apply value to the team where needed. Assist the IT Manager in any area needed. Assist with installation and setup, upgrading, repairs, and troubleshooting. Complete maintenance on desktops, laptops, printers, network equipment and all other peripherals. Write training/user manuals and procedures. Travel to any Phillips farm location as needed or requested. WHAT YOU NEED TO HAVE: The more the better, but we are open to training the right person, so do not hesitate to apply even if you only have a few of these! 1 year of experience Excellent communication, documentation, and presentation skillsAbility to prioritize work tasksAuthentic drive to connect with others to help solve technical problemsAn inquisitive mindComfortable with Windows, iOS, PCs, Microsoft Suite and common help desk work flowsNetworking and server experience is a plus.Extroversion, enthusiasm, self-motivated, attention to detail and organizational skills preferred.Ability to solve practical problems and deal with a variety of different situations. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. WHAT CAN YOU EXPECT TO DO: Handling service request and incidents Provide high caliber in-person tech support across the four locationsComfortable working out of our Headquarters in PAIt is the responsibility of the IT tech to troubleshoot, repair, and advise in areas of computer and IT technology. Computer Skills: Advanced knowledge of computer systems required. Education/Experience Requirements Education Years of Experience ? HS Diploma/GED ? Less than 1 year Required Training: Good Manufacturers Practice (GMP), Hazard Analysis and Critical Control Points (HAACP), Food Defense, and Worker Protection Standard (WPS). Certificates and Licenses: Driver's License required. Personal Protective Equipment: PPE shall be used following the standards of work safety and food safety. Standards shall be reinforced by supervisors, QA, management, or designated personnel. The company will provide hair nets, smock, and rubber gloves. Comfortable footwear is required for this position, no open toed shoes are allowed. Each worker is responsible for providing their own footwear within 45 days of their hire date, or will result in disciplinary action. Must be willing to work on weekends and/or on-call as needed. Experience troubleshooting computer hardware and software problems. Must be comfortable with heights, there will be ladder climbing to adjust security cameras and other peripherals that are high up   location: KENNETT SQUARE, Pennsylvania job type: Permanent salary: $30,000 - 60,000 per year work hours: 7am to 3pm education: High School   responsibilities: Assist the IT Manager in any area needed. Assist with installation and setup, upgrading, repairs, and troubleshooting. Complete maintenance on desktops, laptops, printers, network equipment and all other peripherals. Write training/user manuals and procedures. Travel to any Phillips farm location as needed or requested. Networking and server experience is a plus. Extroversion, enthusiasm, self-motivated, attention to detail and organizational skills preferred. It is the responsibility of the IT tech to troubleshoot, repair, and advise in areas of computer and IT technology. Ability to solve practical problems and deal with a variety of different situations. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Advanced knowledge of computer systems required. The essential functions of this role include:working up to 15 hrs of overtime per weekworking weekends  qualifications: Experience level: Entry LevelMinimum 1 year of experienceEducation: High School (required)  skills: Helpdesk (1 year of experience is required)Windows (1 year of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). Applications accepted on ongoing basis until filled.