We are seeking a detail-oriented and organized Administrative Support Specialist to join our insurance agency in a remote, work-from-home capacity. The ideal candidate will be responsible for providing comprehensive administrative assistance, including managing customer inquiries, processing insurance documents, and supporting the day-to-day operations of the agency. This role requires excellent communication skills, the ability to multitask, and proficiency with office software and insurance management systems. The successful candidate will play a key role in ensuring smooth business operations and exceptional customer service.salary: $18 - $18.5 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High SchoolResponsibilities Provide administrative support to the insurance agency, including answering phone calls, responding to emails, and handling customer inquiries. Assist with the preparation, processing, and filing of insurance documents such as applications, claims, and policy renewals. Maintain accurate records and update client information in the agency's management system. Schedule and coordinate appointments, meetings, and follow-ups with clients or internal teams. Support the agency’s customer service efforts by addressing inquiries, resolving issues, and following up on requests. Assist with billing, invoicing, and payment processing as needed. Generate and distribute reports, summaries, and other documents as required by management. Ensure compliance with insurance regulations and maintain confidentiality of client information. Perform data entry and administrative tasks to support insurance claims and policy processes. Collaborate with the agency team to ensure operational efficiency and contribute to the overall success of the agency. SkillsHandling Confidential Information (1 year of experience is required)Answering Phones (1 year of experience is required)Customer Service (2 years of experience is required)Insurance Claim Processing (1 year of experience is required)Administrative DutiesQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.