A Medical Clinic in Central Islip, NY is hiring a Call Center Representative to join their team! We are seeking someone with great verbal and written communication skills with an enthusiastic personality that is able to multi-task and handle a fast-paced environment. We also are looking for someone who is 100% fluent in both English and Spanish, as this role will require you to speak with Spanish-Speaking patients over the phone. If you are interested in this opportunity, please apply to this posting or send your resume to jenn.eng@randstadusa.com for immediate consideration!salary: $20 - $21 per hourshift: Firstwork hours: 8 AM - 6 PMeducation: High SchoolResponsibilities Answer incoming calls from patients, healthcare providers, and other stakeholders in a professional and courteous mannerAssist patients with scheduling appointments, obtaining referrals, and accessing medical servicesProvide information about healthcare services, insurance coverage, and appointment availabilityVerify patient demographics, insurance information, and medical history accuratelyDocument all interactions and information in electronic medical records (EMR) systemsCoordinate with medical staff and departments to address patient inquiries, concerns, and requestsFollow up with patients to ensure satisfaction with services and address any unresolved issuesCollaborate with other call center representatives and team members to ensure efficient operations and workflowAdhere to HIPAA regulations and maintain patient confidentiality at all timesParticipate in training and professional development activities to stay updated on healthcare procedures, policies, and technology Skills Call Center SupportCall CenterFollow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityAdapting to ChangeCRMTyping SkillsBasic Software SkillsBasic Computer SkillsIndustry RepresentativePatient SupportEMRPhonesEmailsVerbal CommunicationWritten CommunicationSpanish (5 years of experience is required) Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.