249 jobs found for customer service

job summary: Help Desk / Customer Service Technician The successful candidate must: - Demonstrate strong customer service and communications skills - both written and verbal good computer skills good problem-solving skills good multi-tasking skills and ability to work independently. - Demonstrate basic understanding of digital communications and network environment. - Demonstrate excellent customer service skills, outstanding phone skills, good typing

job summary: Are you a customer services wiz in the financial services and/or Insurance vertical? Are you tech saavy and comfortable taking inboud and outbourd calls to help your customers? Candidates with experience with investments (Mutual funds, Annuities etc) will be considered first. This is an opportunity to get your foot in the door to a Fortune 100 Company who look to thier contractor population for any FTE roles that arise! location: Colu

job summary: Provide customer facing support to external and internal customers for technical needs using our web-based suite of tools and resources. Work with client and technical teams to address and/or resolve a wide range of web portal related issues. Provide guidance, direction, and training to internal and external customers as needed. Responsibilities also include assisting with account management, website and data tool maintenance/enhancement,

job summary: Job Desription: Serve as the primary contact for stakeholders and has a critical role in conducting the intake of complaintsBe positioned on the "front lines," interacting daily with members, Transportation providers, Mobility operations, etc.Handle the customer service operations and other stakeholder touchpoints and channelsDetermine issues and concerns, triage, and route issues to appropriate Teams for actionConduct the initial intake, sc

job summary: Our client is an IT Services & IT Consulting firm located in the greater Twin Cities metropolitan area, currently in an exciting growth phase. Their commitment to foundational values is unwavering, catering to a wide range of clients from small businesses to large corporations, offering unparalleled technology, products, supplies, services, and expert advice to help achieve business goals. They are in search of a Direct IT Sales Representa

job summary: MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS per schedule The Service Desk Agent II is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required. This role will provide Tier 2 level support, including level 1 escalations for workstations, servers, virtualization, printers, networks, and vendor specific hardware and software. This position is also responsible for suppor

job summary: POSITION DEFINITION: The Information Technology Supervisor reports to the Corporate Information Technology Architecture Manager. The individual in this position has the responsibility for providing 24x7 support while ensuring the stability, integrity, and efficient operation of the Customer Information System (CIS) environment; Oracle Utilities Customer Care & Billing (CC&B). This position requires a hands-on Supervisor who leads by example,

job summary: JOB SUMMARY: Works closely with the Business Unit Manager to establish and maintain customer and sales channel relationships. Generates and promotes sales for the Fixed Gas Detection and Micro Air Pump product lines. Provides customer product application support and proposals, to include formal project submittals. Proactively pursues existing and potential customers and/or accounts to increase sales. Works closely with Sales & Marketing Staff

job summary: Mediate operational issues with union representatives and business agents effectively and professionally.Exercise management authority to promote total-terminal success in accordance with Client's Terminals leadership's strategic vision, including optimization of work processes and efficient manpower utilization.Build and promote working relationships with customers, vendors, and the ILWU workforce.Structures routine tasks and goals, set p

job summary: Electromechanical parts manufacturing client is looking for an Engineering Support Mananger to focus on leading a customer service and applications engineering-related team focused on supporting electromechanical components and order entry. The goal of the role is to increase customer satisfaction from an engineering/technical perspective. Engineering (BSME) background a must. 5+ years of experience related to supporting products in a manuf

job summary: Onsite requirement Working Hours: 8am - 5pm PST Role requiring a senior level person to jump in and work with the IT department. Must have: Experience in supporting end-users (in person / remote) in a corporate environmentKnowledge of WIN 7/10Be able to troubleshoot; WIN 7/10, Office 365, computers/laptops SW and HW (on windows)Be able to troubleshoot video conference roomsCommunication skills; be able to assist users and explain iss

job summary: Join our dynamic team of IT support specialists in the insurance industry. Our team supports various internal client services to provide technical assistance to the client's employees, agents, and contractors. This position requires you to work on site and will offer room for advancement for successful candidates. location: WEST DES MOINES, Iowa job type: Contract salary: $17 - 18 per hour work hours: 8am to 5pm education: High

job summary: Terminal IT shift manager PRINCIPAL ACCOUNTABILITIES: Overall responsibilities are the following: Manage team & IT Service vendors in their responsibilities for delivering & maintaining tech infrastructure, tech solutions and day-to-day operational management of the end user expectations, services, and associated IT tools.Provide oversight and governance to ensure high-value, appropriate technology solutions are implemented along with

job summary: -"Ability to create End to End Infrastructure Solution - Knowledge of database technologies and interfaces - Understanding of Cloud and Cloud based technologies - Understanding of Network infrastructure (HTTP, TCP, DNS, Load-balancers) - Ability to create conceptual infrastructure designs using MS Visio - Customer service focused, with good communications skills, a self starter, self supervised and has good influencing skills - Strong leaders

job summary: -"Ability to create End to End Infrastructure Solution - Knowledge of database technologies and interfaces - Understanding of Cloud and Cloud based technologies - Understanding of Network infrastructure (HTTP, TCP, DNS, Load-balancers) - Ability to create conceptual infrastructure designs using MS Visio - Customer service focused, with good communications skills, a self starter, self supervised and has good influencing skills - Strong leaders

job summary: The purpose of this position is to support the San Diego Facilities Site Services & Events function. The role involves partnering and interacting with internal functional teams to provide a best-in-class customer experience. This position supports the Facilities Help Desk team and the Events team, acting as a liaison between internal customers, vendors, and team members in managing the San Diego campus buildings. Required: -background in

job summary: The Desktop Support Technician serves as the first point of contact for IT related support, providing tier 1 client support for all technical issues relating to installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance, hardware, software, printing, connectivity, mobile technology, and user set up and authorization, also working all requests, incidents, and problems t

job summary: The Graphic Production Artist designs and produces quality creative and effective print, digital, and web-based communications. They collaborate closely with compliance, legal, products, operations and distribution stakeholders to create effective communications that educate, inform and engage agents and policyholders. Collaborates closely with manager, designers and copywriters. ? Updates existing print materials and digital communication

job summary: The Project Coordinator/Integration Specialist partners with internal and external partners to facilitate the timely, accurate and efficient delivery of Marketing projects. This role is responsible for managing a portfolio of Marketing deliverables (campaigns, digital, emails and collateral, for example) from ideation to delivery, while at the same time assist with identifying and integrating efficiencies and automations within Adobe Workfron

job summary: We are seeking a dynamic and experienced Managed Services Support Desk Manager to lead our team of dedicated support professionals. The Support Desk Manager will be responsible for overseeing the day-to-day operations of our service desk, ensuring efficient resolution of client issues, and maintaining high levels of client satisfaction. Essential Functions: Lead, coach, and mentor a team of service desk engineers, fostering a culture o

job summary: The Desktop Engineer (Level I) responsibilities are as follows: ? Configure and install various IT hardware and application systems such as desktops, printers, peripherals. routers, servers, switches, Wi-Fi antennas, Network security devices, Access control system any other application once given the necessary procedures and authorization. ? Develop installation schedules, prepare and create installation packages. ? Prepare documentation for

job summary: Strategic Sourcing Analyst provides sourcing operations that build value-driven partnerships focusing on risk management, reliability and cost effectiveness that support overall organizational strategies. You will perform analysis to support the development, execution, and management of business partner portfolio purchases to identify opportunities for efficiencies, drive cost savings and manage/mitigate risk. The Strategic Sourcing Analyst w

job summary: The Department of Natural Resources, DNR IT Custom Applications Section seeks to hire a Microsoft .NET Web Developer III to design, develop, test, implement and maintain features for applications in .NET in support of Environmental Management Division (EM), Bureau of Water Quality. The developer needs to provide reliable, responsive support and updates to these systems. This work requires @40 hrs/week) work for a candidate with advanced deve

job summary: As a Salesforce Developer, you will utilize your expertise to shape the future of our Salesforce platform. This involves using programming languages to design and build customized solutions, leveraging your extensive knowledge of the Salesforce ecosystem. You will skillfully utilize various Apex codes, triggers, lightning web components, and API integrations to define data flows and develop, maintain, support, and test business capabilities w

job summary: Looking for new grads with a degree in Electrical Engineering or Computer Engineering. Will not consider candidates with degrees in other IT or Engineering fields like a Computer Science Degree. Candidates must have experience analyzing analog circuits. Must have excellent interpersonal skills and commucation skills as this role will require frequent interaction with customers. Our Application Engineers provide tier two support for our pr

job summary: We are seeking a seasoned Project Analyst to lead a complex bulk badge rollout project for Corporate Security. This role involves coordinating with various stakeholders to successfully rebadge approximately 6,000 employees. The Project Analyst will work closely with the Director of Capital Projects, administrative staff, and employees, ensuring efficient communication and project execution. location: WASHINGTON, Washington, D.C. job type:

job summary: Description: This position supports the Change Management team to help meet high impact, departmental goals for client's Natural Gas Operations Organization. - Applies all aspects of change management using consistent change management methodologies and practices including but not limited to: stakeholder analysis, impact assessment, communications planning and curation, sponsorship planning, resistance management, implementation planning, r

job summary: Description: On site (parks, resorts and client buildings) daily installations for all hardware that is being refreshed, reimaged or memory installedOn site (parks, resorts and client buildings) Service Level desktop incident resolution for cast membersImaging and staging hardwareWiping devices that are returned from the field for return to inventoryInstall and configure software requested by client (MS Office 365, Adobe Creative Suite,

job summary: Responsibilities: Works with large cross functional team on improvement goals and objectives related to the call center tiger team. Much of the focus area will fall under the people and process & Monitor and Controls workstreams. Required Skills/Experience: strong organizational and analytical skillsstrong project management skills in matrix organizationAble to quickly foster and build strong working relationships.Act as a servant lea

job summary: We are looking for an enthusiastic Desktop Support Technician to provide onsite support to users in a fast-paced environment. The ideal candidate will be an individual who is technically savvy and has outstanding face-to-face customer service and interaction skills. Position will require technician to be onsite in Riverwoods, IL 60015 location: Deerfield, Illinois job type: Contract salary: $21 - 26 per hour work hours: 7am to