16 jobs found for help desk customer service call center in iowa

job summary: Job Purpose The Network Cable Technician will participate in the infrastructure of all telecom networks, such as Local Area Networks (LAN), Wide Area Networks (WANs), and Cable TV (CATV). The Network Cable Technician will install, troubleshoot, and maintain video and data cables and copper and fiber cabling infrastructure as per the standards of the client's needs. They will also assist in the designing, creating, and implementing stand

job summary: Job Purpose The Network Cable Technician will participate in the infrastructure of all telecom networks, such as Local Area Networks (LAN), Wide Area Networks (WANs), and Cable TV (CATV). The Network Cable Technician will install, troubleshoot, and maintain video and data cables and copper and fiber cabling infrastructure as per the standards of the client's needs. They will also assist in the designing, creating, and implementing stand

job summary: Job Purpose The Network Cable Technician will participate in the infrastructure of all telecom networks, such as Local Area Networks (LAN), Wide Area Networks (WANs), and Cable TV (CATV). The Network Cable Technician will install, troubleshoot, and maintain video and data cables and copper and fiber cabling infrastructure as per the standards of the client's needs. They will also assist in the designing, creating, and implementing stand

job summary: The contact center implementation engineer will coordinate with business leaders to identify their required workflows. You will be responsible for designing, implementing and supporting those workflows in a Cisco Enterprise Contact Center. Develops systems specifications, technical implementation plans, and coordinate complex installation projects with clients and vendors without supervision. Provides support and continued development of a

job summary: Our client in Iowa City is seeking an IT Analyst focused in VoIP support for a long term contract. Are you or someone you know looking for a new position? This is 100% on-site in Iowa City. Below is more info. Thanks! IT Support Analyst position is a contract position with a duration lasting up to 12 months. This position will provide basic level support migrating voice communication services to a new VoIP platform. The work schedule will

job summary: Join our dynamic team of IT support specialists in the insurance industry. Our team supports various internal client services to provide technical assistance to the client's employees, agents, and contractors. Shift: Mon-Fri 8am-5pm Job Requirements - - Prefer 1 to 2 years of Service Desk and/or Deskside Support experience - High School Degree, Associates degree or higher a plus. - Aptitude for technical computer concepts. -

job summary: Develops, manages and mentors platform engineering and operations teams providing direction, oversight, training and guidance. Responsible for delivering and supporting platform, system and infrastructure solutions, including design, architecture, development oversight, and coordination with other engineering functions to deliver the overall solution. Supports, advises, and implements industry operational best practices. Manages technical pr

job summary: Telephony Engineers design, implement, and help support a large Cisco-based telephony environment as well as the telephony environments of other Healthcare clients. Qualifications Associate degree, bachelor's degree, or equivalent education and experience Four years of experience supporting and implementing telecommunication solutions Able to define, communicate, and implement a business-driven telephony strategy Experience enginee

job summary: The Senior Project Engineer - Systems applies broad, in-depth knowledge of customer needs, industry requirements and multiple technologies to lead a team to deliver electrical/electronic systems to a portfolio of projects for a business unit. This position will lead the electrical/electronic team in identifying customer needs, specifying requirements, analyzing, and evaluating multiple solutions, developing functional and physical architectur

job summary: Do you love working with building API-led integration solutions? Do you thrive in collaborative environments? Do you have a proven ability to manage multiple initiatives simultaneously to deliver solutions at company wide scale? If so, you are at the right place! We are looking for someone who will be instrumental in the growth of the organization by managing and enhancing our middleware technology product portfolio. Someone who can delive

job summary: Responsibilities Frontend development in Angular:Build self-contained reusable components.Connect components to the API.Ensure high performance of application through all supported browsers and devices.Work with design to maximize the effectiveness of the application.Backend development in .NET:Utilize C# to develop clean APIs for easy consumption.Keep the application secure by using security best practices.Revise, update, and refactor code

job summary: Responsibilities Frontend development in Angular:Build self-contained reusable components.Connect components to the API.Ensure high performance of application through all supported browsers and devices.Work with design to maximize the effectiveness of the application.Backend development in .NET:Utilize C# to develop clean APIs for easy consumption.Keep the application secure by using security best practices.Revise, update, and refactor code

job summary: Responsibilities Frontend development in Angular:Build self-contained reusable components.Connect components to the API.Ensure high performance of application through all supported browsers and devices.Work with design to maximize the effectiveness of the application.Backend development in .NET:Utilize C# to develop clean APIs for easy consumption.Keep the application secure by using security best practices.Revise, update, and refactor code

job summary: Are you a system thinker who uses your curiosity and ingenuity to identify customer needs, apply industry requirements and understanding of multiple technologies to innovate and optimize complex control systems? In this role you will identify stakeholder needs, derive requirements, conduct tradeoff analysis, develop algorithms and functional architectures, review product design, verify and trouble shoot systems. We are looking for a strong le

job summary: Experience with CRM software, telephony systems, and other contact center technologies. Experience in healthcare-specific contact center software and platforms. Other skills/knowledge: Relevant certifications such as CompTIA Healthcare IT Technician, HealthIT Certified Professional, or similar credentials. Understanding of Contact Center applications modules. Proficiency in analyzing complex business requirements and translating them i

job summary: Are you a system thinker who uses your curiosity and ingenuity to identify customer needs, apply industry requirements and understanding of multiple technologies to innovate and optimize complex control systems? In this role you will identify stakeholder needs, derive requirements, conduct tradeoff analysis, develop algorithms and functional architectures, review product design, verify and trouble shoot systems. We are looking for a leader to