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- job summary: Provide support of Call Center functionality, SIP trunk support, as well as providing some off hours support of telephony environment as required. This role includes maintaining and programming a variety of Avaya products, including Communication Manager, CMS, AES, Modular Messaging, Session Manager and Verint Call Recording. This role may be responsible for setting up and maintaining telephony servers and verifying OS patches are current, tojob summary: Provide support of Call Center functionality, SIP trunk support, as well as providing some off hours support of telephony environment as required. This role includes maintaining and programming a variety of Avaya products, including Communication Manager, CMS, AES, Modular Messaging, Session Manager and Verint Call Recording. This role may be responsible for setting up and maintaining telephony servers and verifying OS patches are current, to
