frequently asked
questions (FAQ).

While our technology and personal connections make searching for a job that much easier for you, we understand you might still have a few questions about the process. These answers should help you out.


how do I create an account?

To create an account, you will need to apply to a job or send us your resume. Creating an account on the Randstad job board with Randstad is the first step in managing your job search on our website. Once you have an account set up, you have the opportunity to create job alerts. These alerts will notify you of new job opportunities that match your interests as they become available.

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are my login and account still active on this new website?

Yes, if you have previously created an account with us, all your information will be transferred to Log in with your original username and password, and then check the dashboard for your settings and previous applications.

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how do I reset my password if I've forgotten it?

Click the "forgot password?" link under the entry field for "password" on the sign in page. You'll be prompted to enter your email address, which is also your username. After you hit "submit," an email with a temporary link to reset your password will be sent to you. When requesting a new password, every time the password reset is used, the temporary link in any previous emails will no longer work. Always look for the most recent email that is sent to you.

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how do I log in to view my account and check the status of my application?

At the top right, there is a link that says “login.” Enter your email address and password, and you will be directed to your dashboard. You will also be prompted to log in if you haven’t already applied for jobs.

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what browser am I using?

Check your browser by clicking here.

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no one has contacted me about my application.

Contact your local Randstad office. That information is listed on your dashboard, in the job description, and is also searchable through the Randstad office locator. You can also create job alerts to notify you of new positions as they become available.

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how do I sign in if my email account is no longer valid?

If the email account used to create your profile is no longer valid, you must create a new profile.

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how do I get a job with randstad?

Conduct your job search using keywords, entering your location and indicating the mile radius you want to search from your home. Once you identify positions that are of interest to you and that you are qualified for, you may apply directly to the position, upload and paste your resume, and your information will be routed to the Randstad staffing consultant responsible for filling that position. You may also contact your local Randstad office.

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how do I narrow or expand my job search results?

Once your job search has returned a list of results, you can narrow or expand those results by using the refine categories on the left side panel of the screen. You can focus your search by geography, industry, job title, job type and so on.

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how do I view my pay stubs and/or view my W-2 records?

If you wish to view and print your pay stubs and/or W-2 records, please log in and view your dashboard. Under “Self-Service,” you will find a link to access both. You can also access self-service by logging into Workplace here.

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how do I set up my dashboard?

Your dashboard takes the stress and strain away from searching for your next job. Your work profile will be stored online and is easily accessible through your dashboard. Whether it's setting up job alerts, updating your resume or tracking the status of your applications, your dashboard puts you in control of finding your next job.

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how do I set up job alerts?

Anyone can set up job alerts here. The job alerts will send any jobs matching your search criteria to your email inbox based on your desired job title and distance. And there is no repetition — job alerts won't send you all the results of your search, just the most recent jobs that have been published since your last job alert was sent.

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how can I contact my local randstad office?

To locate the nearest Randstad office, type your city, state and zip code in the search field using our office locator.

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how to get your W-2 from randstad?

If you haven’t received your 2020 W-2 form from Randstad, we encourage you to submit a request for a reprint through our automated phone system. Just call 1-877-601-7453, and follow these prompts for W-2 reprint requests:

  • Select 1 for W-2.
  • Enter your social security number/date of birth.
  • Select 1 for W-2 reprint or select 2 to have the W-2 sent via U.S. mail.

You will then have the option to request for your W-2 to be emailed to the email address we have on file for you within 24 business hours, or you can request to have a paper copy mailed to you via U.S. mail within five to seven days. It’s really that easy!

If you choose not to use the automated W-2 request prompts, please be aware that we’re experiencing high call volumes due to the W-2 season, so your wait time to speak to a representative will be longer than our normal service times.

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I'm still having problems. who can I call?

If you require further assistance, please contact the Customer Support Center at 877-601-7453.

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